Rekey Locks after Moving: A Redlands Move-In Guide

What to expect in Redlands

Think about everyone who might still hold a key to your new place. In a rental, that list usually includes the last tenant, anyone they gave a spare to, the property manager, past maintenance techs, carpet cleaners and painters who worked the turnover, and perhaps a leasing agent who showed the unit. In a home that changed owners, add the sellers, their adult kids, a housekeeper, a pool service, contractors and the agents who used the lockbox. Then add copies made at hardware-store kiosks, which nobody tracks. A stamp reading Do Not Duplicate on a key doesn't stop a determined person from finding a shop that will copy it. None of these people need bad intentions for the situation to be a problem; keys get lost, sold with old cars, or left in junk drawers that someone else empties. You can't collect them all, but you can make them useless. That's what a rekey after a move does: it changes the combination each lock answers to, so every key on that long, invisible list stops working at once, and the only working keys are the ones you're holding when we leave.

Work included on a typical visit

• One key for the whole household. Keyed-alike locks make life easier for a household that just reorganized everything else. Kids carry one key, a sitter carries one key, and nobody fumbles at the door holding groceries. We confirm which locks share a keyway, pin them to the same combination, and tell you plainly if one can't join.
• Security screen doors and sliders. Pushing furniture through a slider often knocks its latch out of line, and a slider that doesn't fully catch is an easy target. While we're rekeying the house, we check that the latch engages, the rollers aren't dragging and the panel can't be lifted off its track. Small adjustments are routine.
• Spare keys and key tracking. Right after a rekey is the one moment you know exactly how many keys exist. We cut the number you ask for and suggest keeping a short list of who holds each. If the new household includes a nanny, roommate or dog walker, plan their copies now rather than lending out the spare.
• Fixing locks the move knocked loose. If a lock started sticking after the move, mention it when you book. It's usually the strike or the hinges, not the lock itself, and we can often correct it while the cylinder is out. If the lock is truly failing, we quote a replacement instead of rekeying something worn out.
• Adding deadbolts and window locks. Some homes, especially older rentals and converted garages, come with nothing but a knob lock on a back or side door. Owners can have us add a deadbolt keyed to the new set. Renters should ask the landlord, since California requires deadbolts on main swinging entry doors and window locking devices in rental units.

Local factors in Redlands

Foothill properties in Redlands often come with long side yards, slope gates and outbuildings that previous occupants opened for brush clearance crews. When you move in, find out who else had keys to those gates, from landscapers to neighbors. We can rekey or replace those locks, and it's worth thinking about how firefighters would get through a locked gate during an evacuation.

Inland heat changes how locks behave after a move. Doors on sun-facing walls expand during summer afternoons, deadbolts begin to bind, and keypad batteries drain faster. When we rekey locks after moving in Redlands, we also look at strike alignment and weatherstripping, and we suggest checking electronic lock batteries more often between June and September. A door that drags at three in the afternoon usually needs a strike tweak, not a new lock.

Student moves are fast and frequent. Rental houses near campus can see a new group every school year, with keys handed down informally between roommates who never met the landlord. If you're moving into a student rental in Redlands, ask the owner to rekey or approve one, then agree as a household on how many keys exist. Keyed bedroom doors may need attention too, and putting the key count in writing now avoids arguments when everyone moves out in spring.

Common situations

• Consider a move into an older bungalow near Downtown Redlands with an original mortise lock on the front door and a newer Kwikset deadbolt above it. The vintage mortise cylinder can often be re-pinned too, though some use uncommon keyways that need special blanks. A locksmith would check both, rekey what's practical, and say honestly whether the antique deserves a new cylinder.
• For example, someone moves back into a house they owned but rented out for six years. Several tenants, a property manager and a handyman held keys over that stretch. Even though it's their own house, the key history is longer than most newly purchased homes. Rekeying every door, the screen door and the mailbox before the first box comes in is the obvious opening move.
• Say a family of five leaves an apartment for a rented three-bedroom house off Colton Avenue. The front door, garage entry, back door and side gate each take a different key. With the owner's written okay, a locksmith could re-pin the three door locks to one key and replace the rusted gate padlock with a rekeyable one cut to match, leaving the family a single key and the owner a copy.
• For example, a nurse moves into a second-floor apartment near University of Redlands, and the manager hands over a key with a unit number scratched into the bow. The office says units get rekeyed most of the time. A sensible plan: ask in writing whether this one was, and if nobody can give a date, get approval to have the deadbolt and knob re-pinned, with one new key left at the office.

From your call to the finished job

1. Tell us about the move. Call (951) 903-3193 with your move-in date, how many exterior doors you have, and whether you rent or own. Photos of the locks help us load the right pins and cylinders. If movers are coming, mention their arrival time so we can work around them.
2. Show that you belong there. Before rekeying, we verify identity and your right to the property. Owners can show a deed, closing statement or property tax bill. Renters show a lease with their name on it and, where the lease calls for it, the landlord's written consent. This protects you as much as anyone.
3. Walk the property and count cylinders. We walk every door with you, noting each lock's brand, keyway and condition and pointing out anything worth fixing. Hidden extras show up here: a keyed screen door, a garage side door, a padlocked meter gate. You approve the final list and price before we start.
4. Re-pin each lock. Rekeying happens right at your door, using the pinning kit in our van. We choose a fresh key combination, cut a key to match, and rebuild each pin stack so the old keys can no longer align the shear line. The hardware stays on your door the whole time.
5. Reset codes and test every door. With the keyed locks done, we turn to what keys don't cover: keypad codes, smart lock admin access and, if you'd like help, the garage opener's memory. Then every door gets tested, locked and unlocked from both sides, with the door open and shut.
6. Hand off the keys and the record. You get your new keys, a note of which key fits which door, and the count of copies we cut. Renters get an extra key for the landlord when the lease requires one. File the record with your lease or closing papers; it helps if a key goes missing later.

How we quote the job

• Brands, keyways and lock condition. Mixed hardware adds time. When the front door is Schlage, the back door is Kwikset and the garage entry wears a no-name brand, getting everything onto one key may mean replacing a cylinder. We tell you which locks can be matched before quoting any extra parts.
• Extra keys and key control. Standard key copies are inexpensive. Restricted or high-security keys cost more and sometimes need to be ordered. Think about how many copies the new household needs before we arrive: adults, teens, a landlord copy, a hidden spare. Cutting them during the same visit saves a second trip.
• When and where you book. Combining jobs saves money. If you need a rekey, a mailbox lock and a new deadbolt, handling them in one visit avoids paying for several service calls. List everything when you phone, and we'll quote it as one job instead of three.

Every job gets a clear quote before any work starts. Call (951) 903-3193 with the details and we'll tell you what to expect for your situation in Redlands.

Mistakes to avoid

• Forgetting the garage opener and keypad. The doors are rekeyed, but the opener still answers the previous resident's remote, and the keypad still opens to the code their dog walker used. The garage door is often the largest opening in the entire house.
• Attempting a DIY rekey kit on the wrong brand. Kits are brand-specific, and the pins are tiny and easy to lose or put in the wrong order. A dropped spring or a misplaced pin can leave a cylinder that won't turn at all, sometimes in the locked position, which turns a cheap kit into an emergency call.
• Swapping locks as a renter without permission. A lease that requires consent can turn a security upgrade into a dispute or a deposit deduction. Get approval in writing, rekey instead of replacing hardware, and hand over the copy your lease calls for. A five-line email now beats an argument over the deposit later.

Practical tips before you call

• New-resident mail is full of welcome packets, replacement cards and account paperwork, and a former occupant's mailbox key may still fit. If the box is yours, change the lock in the same visit as the doors. If it's a cluster unit, ask who owns it before anyone touches it.
• Plan key copies around the new household's routine: teens who'll walk home from school, a nanny who starts next week, a relative who helps with the dog. Cutting those copies at the rekey is cheaper and tidier than making them one at a time later.
• Ask the landlord or seller, in writing, when the locks were last rekeyed and by whom. A specific date and an invoice are reassuring; a vague recently is not. Either way, the answer helps you decide whether to rekey locks after moving right away or later that week.
• Keep keys from your old home in a separate envelope and return them promptly if you rented. Many leases charge for keys that don't come back, and a ring of mixed old and new keys is exactly how people lock themselves out of the new place.

Service in Redlands

Redlands is about 19 miles from our San Bernardino base, roughly 25 minutes in light traffic via Belmont Ave and Palm Ave to I-215 South. When you call, you get an arrival estimate based on where the technician is and the traffic at that moment.

Most trips into Redlands use Redlands Boulevard for at least part of the drive, and the technician keeps an eye on live traffic along the way so the arrival estimate you heard on the phone stays honest.

About Redlands: Metrolink's Arrow service began in October 2022, linking San Bernardino with three Redlands stations, including one at the University of Redlands.

Planning a rekey in Redlands?

Call (951) 903-3193 and tell us how many doors you want on the new key and the brand of the locks if you know it. We'll quote the rekey before any work starts.