Redlands, San Bernardino County
Changing Your Locks in Redlands, Explained by a Locksmith
Short answer: If you just bought a home, lost keys along with something showing your address, or ended a relationship with someone who held a key, change locks in Redlands before anything else on your list. A rekey makes every old copy useless. If the house has a smart lock, also reset it to factory settings so a prior owner can't still open it from an app.

New keys at closing aren't new locks. When escrow closes on a Redlands home, you receive whatever keys the seller could find, and you inherit every copy the seller couldn't. Builders' crews, showing agents, dog walkers and relatives may all have handled them over the years. That's why we suggest you change locks, or at least rekey them, during your first week in the house. If the home came with a keypad or smart deadbolt, the job also includes clearing old user codes, removing the previous owner's app access and resetting any hub, because a keypad remembers codes long after the people who set them have moved away.
Changing locks means swapping the hardware itself, and the first question is whether that is necessary or whether a rekey does the same job. If your locks are sound and you worry only about who holds keys, a rekey costs less and keeps your hardware. Swap when locks are worn, damaged, mismatched or too weak, or when you want a different style, a lever handle or a keypad. California tenants have rights that bear on this. Civil Code 1941.3 requires landlords to equip main swinging entry doors with working deadbolts and to provide window security. Under Civil Code 1941.5 and 1941.6, a landlord must change the locks within 24 hours of a tenant's written request in certain situations involving a protective order or similar documentation. We do that work when the landlord authorizes it. Older Redlands buildings put this in focus. A carriage house converted to a rental behind a Victorian may have no deadbolt at all, and a garage conversion in a tract may have only a knob lock. Fixing those is the landlord's duty. Tenants shouldn't swap landlord-owned locks without written consent.
What to expect in Redlands
What actually happens when we change locks at a Redlands home? First comes measurement: backset (usually 2-3/8 or 2-3/4 inches), cross bore, door thickness, and the shape of the latch faceplate. Those numbers decide whether new hardware drops into the existing holes or needs prep work. Next is the keyway. Kwikset and Schlage cylinders can't share a key, so a house with mixed brands either gets some cylinders replaced or keeps two keys. Then we look at the strike side, because a lock is only as strong as the jamb it bolts into. Inland heat and seasonal settling shift doors on their frames, and a deadbolt that has to be forced closed eventually gets left open. We realign strikes, set long screws into the framing, lubricate with a dry product that won't collect dust, and test every key in every lock with the door shut before we call the job finished.
How we can help in Redlands
- New lockset installation on existing door prep. Swapping hardware sounds simple until an old faceplate mortise is square-cornered and the new latch is round, or the door is 2 inches thick instead of 1-3/4. We carry adapters, thick-door kits and sharp chisels, so the new lock sits flush, the latch retracts freely and the deadbolt reaches full throw without dragging.
- Handlesets and front-door entry sets. A handleset is the most visible lock on the house, so finish matters as much as function. Oil-rubbed bronze and matte black tend to hold up better in direct sun than cheap polished brass. We match the new set to the door's prep, rekey it to your house key, and adjust the latch so the door closes with one push.
- Strike and frame reinforcement. If your deadbolt has to be pushed, lifted or slammed to lock, the strike is out of line. Inland heat and settling foundations move doors over time. We enlarge or relocate the strike pocket, shim hinges when needed, and make sure the bolt reaches full throw, which is where a deadbolt gets its strength.
- Keying every door alike. People forget the secondary locks: the door from the garage into the house, a detached workshop, a security screen door, a pool gate. If those stay on old keys, the job is only half done. We walk the Redlands property with you, list every keyed cylinder, and bring them under one new key unless you want separate access.
- Rental turnover lock changes. A turnover is a good time to check compliance. California requires an operable deadbolt on each main swinging entry door and working window locks where they apply. We confirm the deadbolt throws at least 13/16 inch, replace hardware that falls short, and flag window latches that don't lock, so the Redlands unit is ready for the next tenant.
What's different about Redlands
Inland heat is hard on locks. Doors expand, strikes misalign, and dark finishes on sun-facing doors fade or peel. When you change locks in Redlands, choose finishes that tolerate direct sun and keypad locks rated for outdoor heat, and expect batteries to need replacing more often in summer. We set strikes with enough tolerance that the deadbolt still throws easily on the hottest afternoons.
Long commutes mean long empty hours at home, and a lock change for commuters should account for that. In Redlands, many households add a smart deadbolt that reports its status, so you can confirm the door is locked from the office. We can schedule a lock change early, starting at 6:30 a.m. every day of the week, so you don't lose a full day of work.
Student rentals see constant key churn: roommates rotate each term, keys get lent to friends, and copies multiply. If you rent near campus in Redlands, a lock change usually needs your landlord's consent, so ask in writing and offer them a key. Owners of student housing often save money with rekeyable cylinders or keypad deadbolts, which let each new roommate group start fresh at lease turnover.
Common situations
A landlord near Smiley Park is turning a detached carriage house into a rental. He notices the entry door has only a knob lock and one window latch is broken. Under Civil Code 1941.3 the unit needs a working deadbolt on its main entry and window security, so he calls. The technician fits a Grade 2 deadbolt matched to the door thickness, repairs the window latch and keys the unit to a separate key from the main house.
- Imagine a couple separating, with one partner moving out of a Redlands home they both own. The one who stays wants new keys. Because both names are on title, we'd explain that a lock change doesn't alter ownership rights and that those decisions belong with attorneys or the court. With the other owner's written agreement or a court order, we'd rekey the house and record who received keys.
- For example, you close escrow on a 1970s single-story house in Downtown Redlands and receive three mismatched keys and one garage remote. Nobody knows how many copies the sellers' family made over forty years. We'd rekey the front deadbolt and knob, replace a side-door lever that no longer latches, key everything alike, and show you how to clear the opener's memory so old remotes stop working.
- A typical estate call: siblings inherit their parents' house and realize that neighbors, caregivers and a cleaning service all had keys at some point. The executor shows us letters testamentary and a photo ID. We'd rekey the doors to a new key, cut a set for each sibling who needs access, and replace a corroded side-gate padlock that no longer turns.
From your call to the finished job
- Tell us the reason and count the doors. On the phone, we ask a few practical questions: how many doors, which brands, whether anything is damaged or sticking, and whether you rent or own. Photos of each lock help. The answers shape the quote and tell us whether to bring extra hardware or a high-security cylinder to your Redlands address.
- Verify residence or ownership. Verification isn't a formality. A lock change is exactly what someone attempting an illegal lockout would ask for. So we match photo ID to proof of residence or ownership, confirm a property manager's authorization in writing, and decline work that would shut out someone with a legal right to be there.
- Inspect each lock and choose rekey or replace. At each door we test the key, the latch, the deadbolt throw and the strike alignment, then note brand, keyway and condition. Sound locks get rekeyed. Worn, damaged or poorly graded locks get a replacement recommendation with options. You see the plan and the quote before we begin.
- Re-pin or install the hardware. Most of the work happens at the door and in the van. New keys are cut to code on our machine, cylinders are pinned at a bench, and hardware comes from stock. If a special finish or high-security cylinder isn't on hand, we secure the door with a rekey and come back to finish.
- Test every key on every door. For smart locks, testing means locking and unlocking from the keypad, the app and the backup key, checking auto-lock timing, and confirming that deleted codes no longer work. We also check the battery level and explain the low-battery warning so the lock doesn't surprise you later.
- Hand over keys and records. Before we leave, we note the brand and keyway of your new cylinders so future copies come out right, and we explain which keys can be copied anywhere and which need authorization. For tenants and landlords in Redlands, the dated invoice documents exactly when the change happened.
Pricing factors
- Rekey versus new hardware. Rekeying usually costs less per door because the expensive parts stay put. It isn't always the bargain it looks like, though. If a knob already wobbles or a latch sticks every summer, paying to re-pin it can mean paying again soon to replace it. We'll tell you when a lock isn't worth rekeying.
- Keys, key control and smart features. If you manage several doors or units, a simple master arrangement adds design time and extra pins but saves money each turnover. We explain the tradeoffs honestly: master pins slightly reduce pick resistance, and a lost master key means a larger rekey, so it isn't right for every property.
- Timing, travel and urgency. Urgency costs less than people expect when the job is a straightforward rekey, since the hardware is already on the door. It adds cost when a special lock has to be sourced quickly. In that case we secure the doors with what we carry and finish with the ordered hardware on a second visit.
Every job gets a clear quote before any work starts. Call (951) 903-3193 with the details and we'll tell you what to expect for your situation in Redlands.
Common errors that cost time and money
- Installing a new lock into a weak strike. A Grade 1 deadbolt anchored by short screws into a thin pine jamb fails at the jamb. When you change locks, upgrade the strike and use long screws into the framing behind it, or the new hardware mostly just looks nicer.
- Spraying oily lubricant into the keyway. It frees a sticky lock briefly, then attracts dust and turns into paste around the pins, especially in windy inland neighborhoods. If you've already done it, a solvent flush and dry lubricant may save the cylinder; otherwise a rekey with clean pins solves the problem.
- Changing locks on a rental without telling the landlord. Even with a good reason, it can breach the lease and block emergency access or repairs. Ask in writing, provide a key, and keep a copy of the exchange. Safety situations under Civil Code 1941.5 and 1941.6 have their own rules and deadlines.
What to do before we arrive
- After a break-in, photograph the damage before anything is repaired and get a police report number. Your insurer will likely want both. Then plan the lock change on the assumption that any keys left in the house were taken, including spares in drawers, keys on a hook by the garage door and the valet key for the car.
- Reset the garage door opener when you change locks. Most openers have a learn button on the motor unit; holding it until the indicator light goes out erases every stored remote. Then reprogram your own remotes, your car's built-in buttons and the outdoor keypad code. An old remote opens the garage, and the garage often leads into the house.
- Include the security screen door when you change locks. These doors usually have their own deadbolt or deadlatch, and many accept a cylinder that can be rekeyed to your new house key. On hot afternoons plenty of families leave the wood door open for airflow and lock only the screen door, so that cylinder matters as much as the deadbolt.
- Buying a house in Redlands that has a smart lock? Ask your agent to put the admin handover on the sellers' move-out list. Even so, factory-reset the lock after closing, check the app for shared users and any connected hub, and change the Wi-Fi password the sellers may have left on the router.
Getting to Redlands
Redlands is about 19 miles from our San Bernardino base, roughly 25 minutes in light traffic via Belmont Ave and Palm Ave to I-215 South. When you call, you get an arrival estimate based on where the technician is and the traffic at that moment.
If you're close to SR-210, tell us which exit or cross street you're nearest. It trims the last mile and keeps the van from circling a block that looks right on the map but isn't.
About Redlands: Esri, the geographic information systems company Jack Dangermond founded in 1969, is headquartered in Redlands and ranks among the city's largest employers.
| Neighborhoods | University of Redlands area, Lugonia, South Redlands hills, Smiley Park Historic District, Redlands Country Club area, East Redlands toward Crafton and Mentone |
|---|---|
| ZIP codes | 92373, 92374 |
| Main routes | I-10, SR-210, SR-38, Redlands Boulevard |
| From our San Bernardino base | about 19 miles via Belmont Ave and Palm Ave to I-215 South, then I-10 East to the Orange Street (SR-38) exit for downtown; SR-210 East through Highland to the San Bernardino Avenue exit for north and east Redlands |
New or replacement locks in Redlands?
Call (951) 903-3193 and tell us which doors and what kind of hardware you have in mind. If you already bought the lock, keep the box handy so we can check it fits the door, and we'll quote the install before any work starts.
Frequently asked questions
Can you change my mailbox or gate lock at the same time?
Gate locks and padlocks, yes, and many can be keyed to your house key. Mailboxes depend on ownership. A wall-mounted or post box you own can usually take a new cam lock. A cluster box unit may belong to the Postal Service or to your HOA or property manager, and the owner decides who changes it. We'll help you sort out which applies in Redlands.
My ex has a key. Can I change the locks?
If you're the only owner, or the only tenant on the lease with landlord consent, yes, after verification. If you both own the home or are both on the lease, a lock change doesn't erase the other person's legal rights, and excluding them can create legal trouble. A protective order changes that picture. Talk with an attorney or legal aid if you're unsure, then call us.
Does changing my locks stop old garage door remotes?
No. Garage openers are a separate system. After you change locks, clear the opener's memory using the learn button on the motor unit, reprogram your own remotes and car buttons, and change the exterior keypad code. If your garage connects to the house, key the door between them with the rest, because anyone with a working old remote can reach it.
Do I need to change locks after buying a house?
You should, and it's one of the first things we recommend after closing. The sellers, their relatives, past contractors, cleaners and showing agents may all have had keys, and nobody can account for every copy. A rekey of sound hardware is usually enough. Add a factory reset for any smart lock and clear the garage opener's memory while you're at it.
How long does a lock change take?
A straightforward rekey moves quickly, and a typical house is usually finished in one short visit. Replacing hardware takes longer per door, especially when a strike needs relocating or a bore needs enlarging. Smart lock installs add time for pairing and code setup. We'll give you a realistic estimate once we know the door count and what you've chosen.
What does California Civil Code 1941.3 require for rental locks?
It requires landlords to install and maintain an operable deadbolt on each main swinging entry door of a dwelling unit, and a newly installed bolt must extend at least 13/16 inch when locked. Windows designed to open need working locks or security devices, with exceptions for certain window types and positions. Tenants must tell the landlord when a lock stops working, and the landlord must then fix it within a reasonable time.
How far is Redlands from your base?
Redlands is about 19 miles from our San Bernardino base, roughly 25 minutes in light traffic. Arrival time depends on traffic and on the job the technician is finishing, so we give you an estimate on the phone before you commit.
Related services in Redlands
- Rekey Locks in Redlands
- Lock Replacement in Redlands
- Deadbolt Installation in Redlands
- Lock Installation in Redlands
- Change Locks after Buying a House in Redlands
- Smart Lock Installation in Redlands
- High Security Locks in Redlands
- Landlord Locksmith in Redlands
- Tenant Turnover Rekey in Redlands
- Keyed Alike Locks in Redlands
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