Need a New Key but Not a New Lock in Ontario?

What to expect in Ontario

It helps to keep a short checklist of what survives a key change. Stays: the lock body, bolt, latch, strike plate, handle or lever, finish, door prep and mounting screws, plus any keypad, touchscreen or Bluetooth electronics on a smart lock. Changes: the key pins inside the cylinder and the key itself. Does not change automatically: keypad codes, app guest access, garage remotes and whatever neighbors or relatives are holding for you, which is why we review those with you at the end of the visit in Ontario. The lock's strength also stays the same. Rekeying makes the old key useless but does not turn a weak lock into a strong one, so a budget deadbolt stays a budget deadbolt. If you want better security, we can swap in a higher-grade cylinder or deadbolt, and we'll price that separately so you can see the difference. A rekey is also a good moment to look over the door itself: strike plate screws, hinge screws and bolt throw all get a check before we pack up.

Work included on a typical visit

• Door knobs and levers with keyed entry. Keyed entry knobs and levers hide the cylinder inside the outside knob or lever. We release the retaining clip or tab, slide out the cylinder, re-pin it and snap it back in. The knob, rose and latch stay exactly as installed, and the finish is never scratched or replaced.
• Handlesets and decorative entry hardware. If your handleset's deadbolt and latch use different keys, we can bring them onto one so the front door needs a single key. That is a bonus of changing the key without replacing the lock: you can fix a daily nuisance at the same time as the security problem.
• Cylinder swaps when a rekey won't hold. Some cylinders are too worn, corroded or damaged to re-pin reliably. Rather than push a bad plug through another rekey, we fit a new cylinder of the same brand and keyway into your existing lock. You get a fresh mechanism and a new key, and the lock body, trim and finish stay on the door.
• Smart locks and keypads with a key override. A new key won't remove old keypad codes or app guests. If a former tenant or partner still has a code, changing the key leaves that door open electronically. While we're there, we show you how to review codes and revoke access in the app.
• Patio doors, security gates and screen doors. Hardware on security doors takes weather and wear, and many cylinders are small and fragile. If a plug is too far gone, we replace just the cylinder. If the whole latch is failing, we say so, because a new key in a failing lock doesn't help you.

Local factors in Ontario

Inland heat bakes locks. Brass expands, lubricants dry out, and plastic parts in some budget locks warp. Rekeying a sound lock is fine, but a heat-damaged one may deserve a cylinder swap or replacement. We check the plug, test the latch and use dry lubricant, because oil collects dust and bakes into gum on hot afternoons in Ontario. A short check each spring catches sticking before summer makes it worse.

Older Ontario homes often have hardware worth keeping: a heavy brass entry set, a mortise lock original to the door, glass knobs with a deadbolt added later. Replacing those means new bores, filled holes and a different look. Changing the key keeps the character. We rekey or swap the cylinder, keep the trim, and tell you plainly if the lock body is tired enough to retire.

Storefront doors in Ontario shopping centers often use mortise cylinders and Adams Rite deadlatches that can be rekeyed without touching the door. After an employee leaves or a lease changes, a rekey is faster than replacing hardware, and any landlord-required hardware stays in place. We cut keys for current staff and record the keying for your files. Most storefront rekeys finish before opening hours, with no disruption to customers.

Common situations

• After a breakup, a homeowner in Ontario wants his ex's key to stop working but the hardware to stay. We verify ownership with ID and a utility bill, rekey the front and back deadbolts on the spot, and remind him that the keypad code and the garage opener are separate systems he still needs to change.
• A landlord with a rental off Fourth Street gets the unit back from a tenant who left on poor terms and kept one key. The Schlage deadbolts are in good shape, so we rekey both and keep the hardware. The landlord leaves with a short record for the next move-in, and the old key no longer fits.
• A homeowner whose deadbolt has stiffened over years of sun and sprinklers asks for a rekey. When we pull the cylinder, it's corroded beyond re-pinning. We fit a new cylinder of the same keyway into the existing lock, so the deadbolt, trim and finish stay, the key turns freely again, and nobody has to repaint or refit the door.
• A buyer closes on a house near Ontario Museum of History and Art and knows the previous owner's family, agents and a lockbox company all handled keys. We rekey four cylinders so the only keys left are the ones she holds. The locks, finishes and strike plates stay where the sellers left them, and nothing new is drilled into the door or frame.

From your call to the finished job

1. Describe the lock and why the key needs to change. Call (951) 903-3193 and tell us what happened: lost keys, a move, a roommate who left. Describe each lock or send photos of the brand, the latch edge and the keyhole. That tells us whether a rekey is likely, and what to bring to your door.
2. Show that you're allowed to change it. We check photo ID and something linking you to the property, such as a utility bill, deed, lease or business license. Tenants should have the landlord's written okay. We do this on every job, because changing a key is the same as deciding who gets in.
3. Inspect the lock and choose rekey, cylinder swap or replace. This is the moment of honesty. We show you what we see: a smooth plug and clean bolt, or corrosion, wear or a loose body. Rekeying a failing lock wastes money, so we say so, and equally we won't recommend replacing a lock that's fine.
4. Remove the cylinder and re-pin it. On a deadbolt, the cylinder comes out through the bolt body; on a knob, through the rose or a release tab. The method differs, the idea doesn't: expose the plug, swap pins, reassemble. We work over a tray so nothing rolls away into the planter bed.
5. Test the new key and the working door. We test the new key in each lock, in both directions, with the door open and then closed. We try the old key to confirm it no longer turns. Then we make sure the bolt throws fully into the strike and the latch catches smoothly.
6. Hand over keys and check what's left. The last step is a question: who else needs a key? Family, a neighbor, a pet sitter? We cut them now so nobody has to be guessed at later. Then you approve the work, we settle up as quoted and leave the door as we found it, only with a new key.

What affects the cost

• How many keyed cylinders you're changing. Count carefully before you call: storm doors, patio doors, gate locks, the shed padlock. The cylinder you forget to mention is the one that keeps an old key alive. We'd rather quote a complete job than leave a gap in your security.
• Brand, keyway and security level. Pin counts matter too. Five-pin cylinders are the norm; six-pin cylinders and sidebar designs take more care and sometimes special blanks. We identify the cylinder type from a photo when we can, so the quote matches what we find at the door.
• Whether you have a working key. If one door's key is missing but the others work, say so. Rekeying the rest first and handling the stubborn lock separately keeps the quote clean. We'll tell you before starting what each part of the job involves and what it will add.

Every job gets a clear quote before any work starts. Call (951) 903-3193 with the details and we'll tell you what to expect for your situation in Ontario.

What to do before we arrive

• Treat a rekey as a mini tune-up. While the lock is apart, tighten the mounting screws, check the strike plate, clean the latch and add a dry lubricant. A smooth lock is also less likely to jam when you're in a hurry with a handful of groceries.
• Hold on to one working key until the visit. A rekey is easier when the lock turns freely with a key in hand. If none of your keys work, tell us when you call; it's still doable, but we need to plan for opening the lock before changing it.
• Time the change with a trigger. After a move, a breakup, a lost ring, a contractor's last day or a tenant's departure, rekey within days, not months. The risk is greatest while old keys are fresh and the people holding them still remember which door they fit.
• Ask what the locksmith found inside. A cylinder might show corrosion, a worn plug or pins that don't match what you expected. A short explanation tells you whether the lock has years left. If a technician can't explain what they saw, ask again.

Common errors that cost time and money

• Hiring whoever quotes the lowest number on the phone. Teaser quotes tend to grow at the door once the technician says your lock can't be rekeyed. Ask for the company name, the license number and the all-in price. Check the license at search.dca.ca.gov first.
• Buying a DIY rekey kit for the wrong brand. Kits are built for specific keyways, and a Kwikset kit won't help a Schlage lock. Pins that look similar can sit at the wrong depth. Check the brand and keyway before you order, or let a locksmith handle it.
• Rekeying a lock that is already failing. If the bolt is cracked, the plug is corroded or the latch sticks, new pins won't help. You pay for the rekey and then for a replacement. Have the lock inspected first so the money goes into the right fix.

Getting to Ontario

Ontario is about 25 miles from our San Bernardino base, roughly 33 minutes in light traffic via I-215 North to the I-15 junction at Devore. When you call, you get an arrival estimate based on where the technician is and the traffic at that moment.

Rush hour on I-15 can stretch a drive considerably. We'd rather give you a realistic arrival window than an optimistic one, and we'll call you if a closure or a crash changes the plan.

About Ontario: A mule-drawn passenger tramway ran up and down the Euclid Avenue median from 1887 until 1895, when electric cars replaced the mules.

Planning a rekey in Ontario?

Call (951) 903-3193 and tell us how many doors you want on the new key and the brand of the locks if you know it. We'll quote the rekey before any work starts.