2020 Mercedes-Benz CLA Key Replacement

2020 CLA key specs

Every second-generation CLA starts with a button, and the fob works from a pocket or bag anywhere in the cabin. Keyless-Go entry at the handles depends on packages. US versions include the CLA 250, the CLA 250 4MATIC, the AMG CLA 35 and the AMG CLA 45, and later cars gained mild-hybrid assist. The fob contains a mechanical emergency key for the driver's door, which matters if the fob battery or the car's 12-volt battery fails.

What's specific to the 2020 CLA

2020 was the first model year of the CLA C118 (2nd generation). Early-production cars sometimes use different part numbers than later ones, so for a 2020 Mercedes-Benz CLA we confirm the exact key from the VIN or the old key's FCC ID before cutting anything. It also marks a change from the previous generation: the 2019 CLA used a remote head key and a smart proximity key with push-button start, while the 2020 uses a smart proximity key with push-button start. Keys from the older car will not work in this one.

A 2020 Mercedes-Benz CLA is about 6 years old now. Original fob batteries are near the end of their life at this age, so weak range or a "key not detected" message is often a battery before it is a failed fob. Cars this age are often on their second owner, which is when a single remaining key and a request for a spare tend to show up. Smart-key cars like the 2020 CLA can be targeted with relay attacks that extend the fob's signal from inside your home, so keep fobs away from exterior walls or in a signal-blocking pouch, and have any missing fob erased from the car.

Key options for the 2020 Mercedes-Benz CLA

• Smart proximity key (push-to-start). Making a new smart key is mostly a programming job. The fob has to match the vehicle's FCC ID, frequency and chip, and then the keyless system must be told to accept it, normally through the OBD-II port. Depending on the platform, that can mean entering a PIN, waiting through a timed security procedure, or on some newer vehicles, using manufacturer online access. When every key is lost, certain models need a module removed and read on the bench. For your Mercedes-Benz CLA C118 (2nd generation), we'll tell you which of those applies, and if a step is dealer-only, you'll hear it before we drive out. The emergency blade hidden inside the fob is cut by code during the same visit.

How the Mercedes-Benz immobilizer works on the CLA

Mercedes-Benz calls its immobilizer the Drive Authorization System, and for key work it helps to sort the cars into three eras. The oldest models we cover, such as the 2000-2002 E-Class, the last W202 C-Class and the first CLK, use a key with remote buttons in its head and an HU64 two-track blade that turns a conventional ignition lock while the immobilizer checks electronics inside the key. The next era, known in the trade as FBS3 or DAS 3, came to the US on the S-Class and CL around 2000 and spread to nearly every model within a few years. Its key is a fob that plugs into an electronic ignition switch and identifies itself by infrared: chrome-bodied at first, then the familiar black fob with chrome sides. Keyless-Go let many of these cars open and start with the fob left in a pocket. Around 2014 and 2015, Mercedes began moving models to FBS4, and push-button start gradually became standard. FBS4 keys are produced by Mercedes-Benz for one VIN, which is why most newer cars mean a dealer order.

• Gasoline CLA 250 and AMG CLA models were still sold for 2026 beside the new electric CLA, so a 2026 car may belong to either generation.
• The CLA Shooting Brake wagon of this generation was never sold in the US.
• A used fob from another CLA can't be recoded to yours.

Getting a 2020 CLA key from the dealer

CLA keys from 2020 on are made by Mercedes-Benz for the specific VIN and ordered through a dealer after ID and ownership checks, and they arrive ready to register. We don't program them from blanks. Where we help is the rest of the job: getting into the car without damage, checking whether a fob that seems dead just needs a battery, and pulling the emergency key so the car stays locked while the replacement is on its way.

Keys for 2020 and later CLAs are ordered by VIN from a Mercedes-Benz dealer; we help with lockouts and fob checks.

How we help when the key must come from Mercedes-Benz

With every key gone, the era matters again. On many FBS3 cars, we remove the electronic ignition switch, read it on the bench and calculate a new key from the car's own data, with no working key to copy. That takes longer than making a spare, and a few switches or control units won't cooperate, but it often saves a tow to the dealer. For FBS4 cars and for the oldest pre-FBS3 models, the dependable route is a key built by Mercedes-Benz for your VIN and ordered through a dealer after you show ID and proof of ownership. While that order is filled, we can open the car without damage so you can reach documents or belongings, and a dealer can block the lost keys so they no longer start the car.

1. Get you back into the car. If the car is locked, we open it on site without damage, so you can reach the registration, the VIN plate and anything you need inside.
2. Line up the dealer order. We help you gather what the Mercedes-Benz dealer will ask for: the VIN, current registration or title, and photo ID in the owner's name. That avoids a second trip.
3. Keep the car where it is if possible. Ask the dealer whether the key can be programmed with the car in place or whether it needs to be towed in. Some brands deliver a pre-coded key; others must program it at the vehicle.
4. Plan for a spare. Once you have a working key, order a second one. Losing the only key on a dealer-only system is the slowest and most expensive situation to recover from.

Why the 2020 CLA needs a dealer key

On the 2020 CLA, the immobilizer and the keyless system trust only keys that Mercedes-Benz's own system has authorized for that VIN. Programming happens through a secure online connection, and the key itself is usually ordered with the car's security data already written to it. Independent locksmith equipment is very capable on most vehicles, but on dealer-only generations like this one the honest answer is that the factory has to be involved. Being upfront about that saves you the cost of a wasted service call.

What to bring to the dealer

Bring the vehicle registration or title in your name, a matching government photo ID, and the VIN (on the lower driver's side of the windshield and on the door-jamb label). If the car is financed or leased, the dealer may also ask for the lender's paperwork, so call ahead and ask exactly what they need. If any key still works, bring it; adding a key is usually faster than replacing every key.

While you wait for the new key

While the dealer key is on order, protect what you have. If one key still works, keep it indoors and away from the car, and don't hand it to anyone you wouldn't trust with the car itself. If the car is locked with belongings inside, we can open it without damage. If the key has a mechanical emergency blade, ask us about cutting a spare blade by code so you can at least lock and unlock the doors.

What affects the dealer's price for a CLA key

Dealer key pricing depends on the key type (a smart key costs more than a basic remote key), whether the car needs to be at the dealership for programming, the dealer's programming or labor charge, and whether a tow is involved because no working key remains. Ask for the total, parts plus programming plus any tow, before you agree, and ask whether ordering two keys at once lowers the per-key cost.

Avoid doing this twice

Once you have a working key for your 2020 CLA, order a second one while the car's information is already on file. On dealer-only systems, adding a key while one still works is simpler, faster and cheaper than replacing every key after a loss. Keep the spare somewhere you can reach quickly, not in the car, and note where you stored it.

CLA key battery

If a new replacement doesn't bring the fob back, the battery wasn't the problem. Common culprits include a battery holder whose solder joints have cracked from drops, contacts corroded by moisture, worn rubber button pads that no longer reach the circuit, or a board damaged by water. We can test whether the fob is transmitting at all and inspect the board closely. Sometimes a new shell or a resoldered holder solves it; sometimes the fob has to be replaced and programmed. Meanwhile, the car can usually still be started with the fob held at the backup spot described in the owner's manual.

Common Mercedes-Benz key problems

• Inland Empire summer heat shortens coin-cell life and is hard on fobs left on a sunny dashboard. If a Mercedes key starts responding only at close range, a new battery is the simplest first step.
• On dash-slot Mercedes models from the mid-2000s to the mid-2010s, a key that slides in but won't turn often points to a worn electronic ignition switch or a weak car battery rather than a bad key. We test both before replacing anything.
• A weak 12-volt battery can make a Mercedes act as if it has a key problem: the fob isn't recognized, the ignition won't turn, or the doors won't respond. Checking voltage first can save an unnecessary key order.
• Keyless-Go cars can be targeted by relay thieves who pass the fob's signal from inside a house to the car. Many newer fobs switch off their keyless function after two quick presses of the lock button, and a signal-blocking pouch helps too.
• The black Mercedes fob with chrome sides takes a CR2025 coin cell, and a small lamp on the fob flashes when you press a button. If the lamp stays dark or the remote stops working, try a fresh cell before ordering a key.

Tips from a mobile locksmith

• Be careful with discount fobs from online marketplaces. A listing may match your remote's shape while using a different frequency, chip or FCC ID, and many used smart keys are locked to their original vehicle. If you already bought one, send us the listing or a photo before the visit so nobody pays for a programming attempt that can't work.
• Southern California heat is hard on keys. Fob batteries drain faster, plastic housings turn brittle, and rubber button pads crack when a key spends summer afternoons on a dashboard or in a sunny cup holder. Carry the fob with you or keep it shaded, and replace batteries before summer rather than after they fail.
• If your vehicle has a proximity key, think about where it sleeps at night. A fob hanging by the front door can sit within range of relay equipment used to open and start cars from outside. A drawer deeper inside the house, a signal-blocking pouch, or the fob's own sleep mode reduces that risk considerably.
• Every so often, use the mechanical blade in the driver's door lock. Cylinders that go years without a key can seize from dust and dried grease, and you won't find out until the day the fob dies and the blade is your only way in. A small shot of dry lubricant keeps the lock ready.
• Photograph the back of your fob and any key tag that came with the car. The FCC ID, part number and key code printed there make ordering a replacement faster and more accurate. Store the photos somewhere you can reach from any device, not only on the phone that might go missing along with the keys.

Proof of ownership

Before we cut or program a key for any vehicle, we verify that you have the right to it. Please have two things ready: the current registration or the title, and a government-issued photo ID with a matching name. We also check that the VIN on those documents matches the VIN plate on the dashboard. If the registration is locked inside the car, that's fine; we open the vehicle first, check the paperwork in the glove box, and only then make the key. If something doesn't line up, we stop and sort it out before any key is made.

Need a 2020 Mercedes-Benz CLA key?

Call Julian's Locksmith at (951) 903-3193 if you're locked out of a 2020 Mercedes-Benz CLA or need help preparing a dealer key order. We'll tell you plainly what we can do on site and what has to go through Mercedes-Benz.