2019 Mercedes-Benz CLA Key Replacement

2019 CLA key specs

Most first-generation CLAs start by sliding the fob into an ignition slot on the dash and turning it. Cars ordered with Keyless-Go have a start button in that slot instead, which pulls out to accept the fob, and they open with a grip of the door handle. The CLA 250, CLA 250 4MATIC and CLA 45 AMG all use this layout. The fob has lock, unlock, trunk and panic buttons and hides a slim emergency key.

What's specific to the 2019 CLA

2019 was the final model year of the CLA C117 (1st generation), before the C118 (2nd generation) arrived for 2020. Late-run cars occasionally pick up running changes, so we check the VIN instead of assuming a 2019 Mercedes-Benz CLA matches a 2014.

A 2019 Mercedes-Benz CLA is about 7 years old now. Original fob batteries are near the end of their life at this age, so weak range or a "key not detected" message is often a battery before it is a failed fob. Cars this age are often on their second owner, which is when a single remaining key and a request for a spare tend to show up.

Key options for the 2019 Mercedes-Benz CLA

• Remote head key. Remote-head keys take a beating. The rubber button pad wears through, the plastic housing splits at the seam, and the blade can snap right at the head after years of being used as a pry tool or hanging from a heavy key ring. When the electronics inside are still healthy, we can often move the circuit board and chip into a new shell and cut a fresh blade to your code, which keeps the existing programming intact. If the board is cracked or water-damaged, a new key is the honest answer. Either way, for your 2019 CLA, we open the old key and show you what's broken before recommending anything.
• Smart proximity key (push-to-start). Making a new smart key is mostly a programming job. The fob has to match the vehicle's FCC ID, frequency and chip, and then the keyless system must be told to accept it, normally through the OBD-II port. Depending on the platform, that can mean entering a PIN, waiting through a timed security procedure, or on some newer vehicles, using manufacturer online access. When every key is lost, certain models need a module removed and read on the bench. For your Mercedes-Benz CLA C117 (1st generation), we'll tell you which of those applies, and if a step is dealer-only, you'll hear it before we drive out. The emergency blade hidden inside the fob is cut by code during the same visit.

How the Mercedes-Benz immobilizer works on the CLA

Mercedes-Benz calls its immobilizer the Drive Authorization System, and for key work it helps to sort the cars into three eras. The oldest models we cover, such as the 2000-2002 E-Class, the last W202 C-Class and the first CLK, use a key with remote buttons in its head and an HU64 two-track blade that turns a conventional ignition lock while the immobilizer checks electronics inside the key. The next era, known in the trade as FBS3 or DAS 3, came to the US on the S-Class and CL around 2000 and spread to nearly every model within a few years. Its key is a fob that plugs into an electronic ignition switch and identifies itself by infrared: chrome-bodied at first, then the familiar black fob with chrome sides. Keyless-Go let many of these cars open and start with the fob left in a pocket. Around 2014 and 2015, Mercedes began moving models to FBS4, and push-button start gradually became standard. FBS4 keys are produced by Mercedes-Benz for one VIN, which is why most newer cars mean a dealer order.

• The CLA went on sale in the US in September 2013 as a 2014 model.
• Its key layout matches the first-generation GLA, a useful clue when comparing replacement fob listings.
• The battery check lamp on the fob should flash with every press while the cell is healthy.

Getting a 2019 CLA key from the dealer

The C117 shares its key hardware with the GLA of the same years, and for most US cars a working key has to be built by Mercedes-Benz for the VIN and ordered through a dealer. Aftermarket coverage depends on the exact control units, so we check your VIN before saying anything firm. If the dealer route applies, we can still get you into a locked car, test the fob and its battery, and make sure your documents are ready.

Plan on a dealer-ordered key for most first-generation CLAs; we check by VIN and handle lockouts and fob problems.

How we help when the key must come from Mercedes-Benz

With every key gone, the era matters again. On many FBS3 cars, we remove the electronic ignition switch, read it on the bench and calculate a new key from the car's own data, with no working key to copy. That takes longer than making a spare, and a few switches or control units won't cooperate, but it often saves a tow to the dealer. For FBS4 cars and for the oldest pre-FBS3 models, the dependable route is a key built by Mercedes-Benz for your VIN and ordered through a dealer after you show ID and proof of ownership. While that order is filled, we can open the car without damage so you can reach documents or belongings, and a dealer can block the lost keys so they no longer start the car.

1. Get you back into the car. If the car is locked, we open it on site without damage, so you can reach the registration, the VIN plate and anything you need inside.
2. Line up the dealer order. We help you gather what the Mercedes-Benz dealer will ask for: the VIN, current registration or title, and photo ID in the owner's name. That avoids a second trip.
3. Keep the car where it is if possible. Ask the dealer whether the key can be programmed with the car in place or whether it needs to be towed in. Some brands deliver a pre-coded key; others must program it at the vehicle.
4. Plan for a spare. Once you have a working key, order a second one. Losing the only key on a dealer-only system is the slowest and most expensive situation to recover from.

Why the 2019 CLA needs a dealer key

On the 2019 CLA, the immobilizer and the keyless system trust only keys that Mercedes-Benz's own system has authorized for that VIN. Programming happens through a secure online connection, and the key itself is usually ordered with the car's security data already written to it. Independent locksmith equipment is very capable on most vehicles, but on dealer-only generations like this one the honest answer is that the factory has to be involved. Being upfront about that saves you the cost of a wasted service call.

What to bring to the dealer

Bring the vehicle registration or title in your name, a matching government photo ID, and the VIN (on the lower driver's side of the windshield and on the door-jamb label). If the car is financed or leased, the dealer may also ask for the lender's paperwork, so call ahead and ask exactly what they need. If any key still works, bring it; adding a key is usually faster than replacing every key.

While you wait for the new key

While the dealer key is on order, protect what you have. If one key still works, keep it indoors and away from the car, and don't hand it to anyone you wouldn't trust with the car itself. If the car is locked with belongings inside, we can open it without damage. If the key has a mechanical emergency blade, ask us about cutting a spare blade by code so you can at least lock and unlock the doors.

What affects the dealer's price for a CLA key

Expect the dealer's quote to include the key itself, a programming or setup charge, and sometimes a separate charge for cutting an emergency blade. If every key is lost, add the cost of getting the car to the dealership. Comparing two dealers is worth a phone call; programming charges vary more than the price of the key.

Avoid doing this twice

Once you have a working key for your 2019 CLA, order a second one while the car's information is already on file. On dealer-only systems, adding a key while one still works is simpler, faster and cheaper than replacing every key after a loss. Keep the spare somewhere you can reach quickly, not in the car, and note where you stored it.

CLA key battery

Most fobs for a 2019 Mercedes-Benz CLA open along a small slot in the seam; a coin or a plastic pry tool works better than a screwdriver, which chews up the housing. If the fob hides a mechanical blade, slide it out first, since the case often opens from that gap. Note which side of the old cell faces up, swap in a fresh replacement, and press the halves together until they click all the way around. Handle the new battery by its edges, because skin oil on the faces can hurt contact. In most cases the fob keeps its programming through a battery change, so test lock, unlock and start, and you're done.

Common Mercedes-Benz key problems

• Every Mercedes smart key hides a mechanical emergency key that slides out of the fob. Many owners never notice it until the fob or the car's 12-volt battery dies and the driver's door has to be opened by hand.
• A weak 12-volt battery can make a Mercedes act as if it has a key problem: the fob isn't recognized, the ignition won't turn, or the doors won't respond. Checking voltage first can save an unnecessary key order.
• The electronic steering lock is a known weak point on the W204 C-Class and the W212 and W207 E-Class. When it fails, the key goes in but won't turn and the dash stays dark, and a new key will not fix it.
• Keyless-Go cars can be targeted by relay thieves who pass the fob's signal from inside a house to the car. Many newer fobs switch off their keyless function after two quick presses of the lock button, and a signal-blocking pouch helps too.
• The black Mercedes fob with chrome sides takes a CR2025 coin cell, and a small lamp on the fob flashes when you press a button. If the lamp stays dark or the remote stops working, try a fresh cell before ordering a key.

Tips from a mobile locksmith

• Never hide a spare key or fob on the outside of the car. Magnetic boxes in wheel wells and under bumpers are the first places a thief checks, and with a proximity fob, a hidden key can let anyone open the doors and drive away. Keep the spare at home or with someone you trust.
• Every so often, use the mechanical blade in the driver's door lock. Cylinders that go years without a key can seize from dust and dried grease, and you won't find out until the day the fob dies and the blade is your only way in. A small shot of dry lubricant keeps the lock ready.
• If your vehicle has a proximity key, think about where it sleeps at night. A fob hanging by the front door can sit within range of relay equipment used to open and start cars from outside. A drawer deeper inside the house, a signal-blocking pouch, or the fob's own sleep mode reduces that risk considerably.

Proof of ownership

Not every situation fits the simple case, so here's how we handle the common exceptions. For a leased or financed vehicle, a registration that lists you as the registered owner or lessee works with your ID. If you just bought the car, bring the signed title or bill of sale along with your ID. For a company or fleet vehicle, we need written authorization from the business plus the driver's ID. If the car belongs to a family member, the registered owner should be present or provide signed permission and a copy of their ID. Rental vehicles go through the rental company.

Need a 2019 Mercedes-Benz CLA key?

Call Julian's Locksmith at (951) 903-3193 if you're locked out of a 2019 Mercedes-Benz CLA or need help preparing a dealer key order. We'll tell you plainly what we can do on site and what has to go through Mercedes-Benz.