2017 Mercedes-Benz CLA Key Replacement

2017 CLA key specs

Most first-generation CLAs start by sliding the fob into an ignition slot on the dash and turning it. Cars ordered with Keyless-Go have a start button in that slot instead, which pulls out to accept the fob, and they open with a grip of the door handle. The CLA 250, CLA 250 4MATIC and CLA 45 AMG all use this layout. The fob has lock, unlock, trunk and panic buttons and hides a slim emergency key.

What's specific to the 2017 CLA

The 2017 Mercedes-Benz CLA is the fourth of 6 model years in the CLA C117 (1st generation) (2014–2019), so it shares its key system with the rest of that run, which makes replacement parts easy to source.

At roughly 9 years old, a 2017 Mercedes-Benz CLA has usually seen real wear. Ignition and door cylinders on high-mileage cars wear along with the key, so we cut new keys to factory code rather than copying a worn key. Fob cases crack, buttons wear through and solder joints loosen at this age, so a new shell or a replacement remote often beats repairing the old one. Many have changed hands more than once, so erasing keys you can't account for is worth doing during the visit.

Key options for the 2017 Mercedes-Benz CLA

• Remote head key. Remote-head keys take a beating. The rubber button pad wears through, the plastic housing splits at the seam, and the blade can snap right at the head after years of being used as a pry tool or hanging from a heavy key ring. When the electronics inside are still healthy, we can often move the circuit board and chip into a new shell and cut a fresh blade to your code, which keeps the existing programming intact. If the board is cracked or water-damaged, a new key is the honest answer. Either way, for your 2017 CLA, we open the old key and show you what's broken before recommending anything.
• Smart proximity key (push-to-start). Making a new smart key is mostly a programming job. The fob has to match the vehicle's FCC ID, frequency and chip, and then the keyless system must be told to accept it, normally through the OBD-II port. Depending on the platform, that can mean entering a PIN, waiting through a timed security procedure, or on some newer vehicles, using manufacturer online access. When every key is lost, certain models need a module removed and read on the bench. For your Mercedes-Benz CLA C117 (1st generation), we'll tell you which of those applies, and if a step is dealer-only, you'll hear it before we drive out. The emergency blade hidden inside the fob is cut by code during the same visit.

How the Mercedes-Benz immobilizer works on the CLA

Mercedes-Benz calls its immobilizer the Drive Authorization System, and for key work it helps to sort the cars into three eras. The oldest models we cover, such as the 2000-2002 E-Class, the last W202 C-Class and the first CLK, use a key with remote buttons in its head and an HU64 two-track blade that turns a conventional ignition lock while the immobilizer checks electronics inside the key. The next era, known in the trade as FBS3 or DAS 3, came to the US on the S-Class and CL around 2000 and spread to nearly every model within a few years. Its key is a fob that plugs into an electronic ignition switch and identifies itself by infrared: chrome-bodied at first, then the familiar black fob with chrome sides. Keyless-Go let many of these cars open and start with the fob left in a pocket. Around 2014 and 2015, Mercedes began moving models to FBS4, and push-button start gradually became standard. FBS4 keys are produced by Mercedes-Benz for one VIN, which is why most newer cars mean a dealer order.

• The CLA went on sale in the US in September 2013 as a 2014 model.
• Its key layout matches the first-generation GLA, a useful clue when comparing replacement fob listings.
• The battery check lamp on the fob should flash with every press while the cell is healthy.

Getting a 2017 CLA key from the dealer

The C117 shares its key hardware with the GLA of the same years, and for most US cars a working key has to be built by Mercedes-Benz for the VIN and ordered through a dealer. Aftermarket coverage depends on the exact control units, so we check your VIN before saying anything firm. If the dealer route applies, we can still get you into a locked car, test the fob and its battery, and make sure your documents are ready.

Plan on a dealer-ordered key for most first-generation CLAs; we check by VIN and handle lockouts and fob problems.

How we help when the key must come from Mercedes-Benz

With every key gone, the era matters again. On many FBS3 cars, we remove the electronic ignition switch, read it on the bench and calculate a new key from the car's own data, with no working key to copy. That takes longer than making a spare, and a few switches or control units won't cooperate, but it often saves a tow to the dealer. For FBS4 cars and for the oldest pre-FBS3 models, the dependable route is a key built by Mercedes-Benz for your VIN and ordered through a dealer after you show ID and proof of ownership. While that order is filled, we can open the car without damage so you can reach documents or belongings, and a dealer can block the lost keys so they no longer start the car.

1. Get you back into the car. If the car is locked, we open it on site without damage, so you can reach the registration, the VIN plate and anything you need inside.
2. Line up the dealer order. We help you gather what the Mercedes-Benz dealer will ask for: the VIN, current registration or title, and photo ID in the owner's name. That avoids a second trip.
3. Keep the car where it is if possible. Ask the dealer whether the key can be programmed with the car in place or whether it needs to be towed in. Some brands deliver a pre-coded key; others must program it at the vehicle.
4. Plan for a spare. Once you have a working key, order a second one. Losing the only key on a dealer-only system is the slowest and most expensive situation to recover from.

Why the 2017 CLA needs a dealer key

Why can't a mobile locksmith simply program a new key for a 2017 CLA? Because the newest security architectures keep the secret part of the process at Mercedes-Benz. The car will only accept a key whose encrypted data was issued for its VIN, and that data comes from the manufacturer through the dealer's parts and service systems. Some owners are told otherwise online; we'd rather tell you plainly before anyone drives out.

What to bring to the dealer

Bring the vehicle registration or title in your name, a matching government photo ID, and the VIN (on the lower driver's side of the windshield and on the door-jamb label). If the car is financed or leased, the dealer may also ask for the lender's paperwork, so call ahead and ask exactly what they need. If any key still works, bring it; adding a key is usually faster than replacing every key.

While you wait for the new key

Waiting on a factory key can take anywhere from the same day to a week or more, depending on stock. In the meantime, avoid buying a used key online; on dealer-only systems a used key almost never programs to a different car. If you're locked out of the car or need something from inside it, call us; that part is quick and doesn't depend on the dealer.

What affects the dealer's price for a CLA key

Dealer key pricing depends on the key type (a smart key costs more than a basic remote key), whether the car needs to be at the dealership for programming, the dealer's programming or labor charge, and whether a tow is involved because no working key remains. Ask for the total, parts plus programming plus any tow, before you agree, and ask whether ordering two keys at once lowers the per-key cost.

Avoid doing this twice

Once you have a working key for your 2017 CLA, order a second one while the car's information is already on file. On dealer-only systems, adding a key while one still works is simpler, faster and cheaper than replacing every key after a loss. Keep the spare somewhere you can reach quickly, not in the car, and note where you stored it.

CLA key battery

If a new replacement doesn't bring the fob back, the battery wasn't the problem. Common culprits include a battery holder whose solder joints have cracked from drops, contacts corroded by moisture, worn rubber button pads that no longer reach the circuit, or a board damaged by water. We can test whether the fob is transmitting at all and inspect the board closely. Sometimes a new shell or a resoldered holder solves it; sometimes the fob has to be replaced and programmed. Meanwhile, the car can usually still be started with the fob held at the backup spot described in the owner's manual.

Common Mercedes-Benz key problems

• On dash-slot Mercedes models from the mid-2000s to the mid-2010s, a key that slides in but won't turn often points to a worn electronic ignition switch or a weak car battery rather than a bad key. We test both before replacing anything.
• Inland Empire summer heat shortens coin-cell life and is hard on fobs left on a sunny dashboard. If a Mercedes key starts responding only at close range, a new battery is the simplest first step.
• A weak 12-volt battery can make a Mercedes act as if it has a key problem: the fob isn't recognized, the ignition won't turn, or the doors won't respond. Checking voltage first can save an unnecessary key order.
• Keyless-Go cars can be targeted by relay thieves who pass the fob's signal from inside a house to the car. Many newer fobs switch off their keyless function after two quick presses of the lock button, and a signal-blocking pouch helps too.
• The electronic steering lock is a known weak point on the W204 C-Class and the W212 and W207 E-Class. When it fails, the key goes in but won't turn and the dash stays dark, and a new key will not fix it.

Tips from a mobile locksmith

• On any vehicle with a turn-key ignition, keep the key ring light. A heavy cluster of keys, tools and charms swings with every bump and slowly wears the ignition wafers and the key itself. When the key starts to stick or needs a wiggle to turn, deal with it early, before it stops turning entirely.
• If your vehicle has a proximity key, think about where it sleeps at night. A fob hanging by the front door can sit within range of relay equipment used to open and start cars from outside. A drawer deeper inside the house, a signal-blocking pouch, or the fob's own sleep mode reduces that risk considerably.
• Learn your car's dead-fob start method now, in the driveway, rather than in a dark parking lot later. Depending on the make, you hold the fob against the start button or place it in a marked pocket in the console. Also find the hidden keyhole on the driver's door handle and practice using the emergency blade.
• Never hide a spare key or fob on the outside of the car. Magnetic boxes in wheel wells and under bumpers are the first places a thief checks, and with a proximity fob, a hidden key can let anyone open the doors and drive away. Keep the spare at home or with someone you trust.
• Southern California heat is hard on keys. Fob batteries drain faster, plastic housings turn brittle, and rubber button pads crack when a key spends summer afternoons on a dashboard or in a sunny cup holder. Carry the fob with you or keep it shaded, and replace batteries before summer rather than after they fail.

Proof of ownership

Before we cut or program a key for any vehicle, we verify that you have the right to it. Please have two things ready: the current registration or the title, and a government-issued photo ID with a matching name. We also check that the VIN on those documents matches the VIN plate on the dashboard. If the registration is locked inside the car, that's fine; we open the vehicle first, check the paperwork in the glove box, and only then make the key. If something doesn't line up, we stop and sort it out before any key is made.

Need a 2017 Mercedes-Benz CLA key?

Call Julian's Locksmith at (951) 903-3193 if you're locked out of a 2017 Mercedes-Benz CLA or need help preparing a dealer key order. We'll tell you plainly what we can do on site and what has to go through Mercedes-Benz.