2016 Mercedes-Benz CLA Key Replacement

2016 CLA key specs

Most first-generation CLAs start by sliding the fob into an ignition slot on the dash and turning it. Cars ordered with Keyless-Go have a start button in that slot instead, which pulls out to accept the fob, and they open with a grip of the door handle. The CLA 250, CLA 250 4MATIC and CLA 45 AMG all use this layout. The fob has lock, unlock, trunk and panic buttons and hides a slim emergency key.

What's specific to the 2016 CLA

The 2016 Mercedes-Benz CLA is the third of 6 model years in the CLA C117 (1st generation) (2014–2019), so it shares its key system with the rest of that run, which makes replacement parts easy to source.

At roughly 10 years old, a 2016 Mercedes-Benz CLA has usually seen real wear. Ignition and door cylinders on high-mileage cars wear along with the key, so we cut new keys to factory code rather than copying a worn key. Fob cases crack, buttons wear through and solder joints loosen at this age, so a new shell or a replacement remote often beats repairing the old one. Many have changed hands more than once, so erasing keys you can't account for is worth doing during the visit.

Key options for the 2016 Mercedes-Benz CLA

• Remote head key. A remote-head key puts two separate systems in one piece: a cut blade with a transponder chip that the immobilizer reads, and a small circuit board with buttons that signals the body control module to work the door locks. On a 2016 Mercedes-Benz CLA with this style of key, each side is programmed separately. That explains some confusing failures. If the remote stops working but the car still starts, the problem is usually the battery or the remote board. If the buttons work but the engine won't run, look at the chip side. Knowing which half failed tells us whether you need a repair, a reprogram or a whole new key.
• Smart proximity key (push-to-start). Making a new smart key is mostly a programming job. The fob has to match the vehicle's FCC ID, frequency and chip, and then the keyless system must be told to accept it, normally through the OBD-II port. Depending on the platform, that can mean entering a PIN, waiting through a timed security procedure, or on some newer vehicles, using manufacturer online access. When every key is lost, certain models need a module removed and read on the bench. For your Mercedes-Benz CLA C117 (1st generation), we'll tell you which of those applies, and if a step is dealer-only, you'll hear it before we drive out. The emergency blade hidden inside the fob is cut by code during the same visit.

How the Mercedes-Benz immobilizer works on the CLA

Mercedes-Benz calls its immobilizer the Drive Authorization System, and for key work it helps to sort the cars into three eras. The oldest models we cover, such as the 2000-2002 E-Class, the last W202 C-Class and the first CLK, use a key with remote buttons in its head and an HU64 two-track blade that turns a conventional ignition lock while the immobilizer checks electronics inside the key. The next era, known in the trade as FBS3 or DAS 3, came to the US on the S-Class and CL around 2000 and spread to nearly every model within a few years. Its key is a fob that plugs into an electronic ignition switch and identifies itself by infrared: chrome-bodied at first, then the familiar black fob with chrome sides. Keyless-Go let many of these cars open and start with the fob left in a pocket. Around 2014 and 2015, Mercedes began moving models to FBS4, and push-button start gradually became standard. FBS4 keys are produced by Mercedes-Benz for one VIN, which is why most newer cars mean a dealer order.

• The CLA went on sale in the US in September 2013 as a 2014 model.
• Its key layout matches the first-generation GLA, a useful clue when comparing replacement fob listings.
• The battery check lamp on the fob should flash with every press while the cell is healthy.

Getting a 2016 CLA key from the dealer

The C117 shares its key hardware with the GLA of the same years, and for most US cars a working key has to be built by Mercedes-Benz for the VIN and ordered through a dealer. Aftermarket coverage depends on the exact control units, so we check your VIN before saying anything firm. If the dealer route applies, we can still get you into a locked car, test the fob and its battery, and make sure your documents are ready.

Plan on a dealer-ordered key for most first-generation CLAs; we check by VIN and handle lockouts and fob problems.

How we help when the key must come from Mercedes-Benz

With every key gone, the era matters again. On many FBS3 cars, we remove the electronic ignition switch, read it on the bench and calculate a new key from the car's own data, with no working key to copy. That takes longer than making a spare, and a few switches or control units won't cooperate, but it often saves a tow to the dealer. For FBS4 cars and for the oldest pre-FBS3 models, the dependable route is a key built by Mercedes-Benz for your VIN and ordered through a dealer after you show ID and proof of ownership. While that order is filled, we can open the car without damage so you can reach documents or belongings, and a dealer can block the lost keys so they no longer start the car.

1. Get you back into the car. If the car is locked, we open it on site without damage, so you can reach the registration, the VIN plate and anything you need inside.
2. Line up the dealer order. We help you gather what the Mercedes-Benz dealer will ask for: the VIN, current registration or title, and photo ID in the owner's name. That avoids a second trip.
3. Keep the car where it is if possible. Ask the dealer whether the key can be programmed with the car in place or whether it needs to be towed in. Some brands deliver a pre-coded key; others must program it at the vehicle.
4. Plan for a spare. Once you have a working key, order a second one. Losing the only key on a dealer-only system is the slowest and most expensive situation to recover from.

Why the 2016 CLA needs a dealer key

Some keys can't be made outside the factory network, and the 2016 CLA is one of them. Mercedes-Benz generates the key data on its own servers and ties it to the car's VIN, so a new key is either pre-coded before it ships or programmed at the vehicle with an online session that only authorized dealer equipment can open. Aftermarket tools that handle older Mercedes-Benz models can't complete that handshake on this generation, at least not reliably today. That is a security feature: it is the reason relay and key-cloning thefts are harder on cars like this.

What to bring to the dealer

Before you call the dealer, collect three things: proof of ownership (registration or title), photo ID with the same name, and the 17-character VIN. Write down which keys you still have and whether any of them still start the car. That one detail changes the order, the price and whether the car has to be at the dealership for programming.

While you wait for the new key

Waiting on a factory key can take anywhere from the same day to a week or more, depending on stock. In the meantime, avoid buying a used key online; on dealer-only systems a used key almost never programs to a different car. If you're locked out of the car or need something from inside it, call us; that part is quick and doesn't depend on the dealer.

What affects the dealer's price for a CLA key

Expect the dealer's quote to include the key itself, a programming or setup charge, and sometimes a separate charge for cutting an emergency blade. If every key is lost, add the cost of getting the car to the dealership. Comparing two dealers is worth a phone call; programming charges vary more than the price of the key.

Avoid doing this twice

Once you have a working key for your 2016 CLA, order a second one while the car's information is already on file. On dealer-only systems, adding a key while one still works is simpler, faster and cheaper than replacing every key after a loss. Keep the spare somewhere you can reach quickly, not in the car, and note where you stored it.

CLA key battery

If a new replacement doesn't bring the fob back, the battery wasn't the problem. Common culprits include a battery holder whose solder joints have cracked from drops, contacts corroded by moisture, worn rubber button pads that no longer reach the circuit, or a board damaged by water. We can test whether the fob is transmitting at all and inspect the board closely. Sometimes a new shell or a resoldered holder solves it; sometimes the fob has to be replaced and programmed. Meanwhile, the car can usually still be started with the fob held at the backup spot described in the owner's manual.

Common Mercedes-Benz key problems

• A weak 12-volt battery can make a Mercedes act as if it has a key problem: the fob isn't recognized, the ignition won't turn, or the doors won't respond. Checking voltage first can save an unnecessary key order.
• Keyless-Go cars can be targeted by relay thieves who pass the fob's signal from inside a house to the car. Many newer fobs switch off their keyless function after two quick presses of the lock button, and a signal-blocking pouch helps too.
• Inland Empire summer heat shortens coin-cell life and is hard on fobs left on a sunny dashboard. If a Mercedes key starts responding only at close range, a new battery is the simplest first step.
• On dash-slot Mercedes models from the mid-2000s to the mid-2010s, a key that slides in but won't turn often points to a worn electronic ignition switch or a weak car battery rather than a bad key. We test both before replacing anything.
• The black Mercedes fob with chrome sides takes a CR2025 coin cell, and a small lamp on the fob flashes when you press a button. If the lamp stays dark or the remote stops working, try a fresh cell before ordering a key.

Tips from a mobile locksmith

• If your vehicle has a proximity key, think about where it sleeps at night. A fob hanging by the front door can sit within range of relay equipment used to open and start cars from outside. A drawer deeper inside the house, a signal-blocking pouch, or the fob's own sleep mode reduces that risk considerably.
• Every so often, use the mechanical blade in the driver's door lock. Cylinders that go years without a key can seize from dust and dried grease, and you won't find out until the day the fob dies and the blade is your only way in. A small shot of dry lubricant keeps the lock ready.
• Learn your car's dead-fob start method now, in the driveway, rather than in a dark parking lot later. Depending on the make, you hold the fob against the start button or place it in a marked pocket in the console. Also find the hidden keyhole on the driver's door handle and practice using the emergency blade.

Proof of ownership

Not every situation fits the simple case, so here's how we handle the common exceptions. For a leased or financed vehicle, a registration that lists you as the registered owner or lessee works with your ID. If you just bought the car, bring the signed title or bill of sale along with your ID. For a company or fleet vehicle, we need written authorization from the business plus the driver's ID. If the car belongs to a family member, the registered owner should be present or provide signed permission and a copy of their ID. Rental vehicles go through the rental company.

Need a 2016 Mercedes-Benz CLA key?

Call Julian's Locksmith at (951) 903-3193 if you're locked out of a 2016 Mercedes-Benz CLA or need help preparing a dealer key order. We'll tell you plainly what we can do on site and what has to go through Mercedes-Benz.