2020 Mercedes-Benz CLS Key Replacement

2020 CLS key specs

The last CLS starts with a button, and its fob only has to be inside the car. US versions were the CLS 450 and the Mercedes-AMG CLS 53, and touch entry at the handles came with Keyless-Go. The fob style matches the E-Class of the same years and holds an emergency key for the driver's door. The CLS was dropped from the US lineup after the 2023 model year, so every car of this generation is a 2019 to 2023 build.

What's specific to the 2020 CLS

The 2020 Mercedes-Benz CLS is the second of 5 model years in the CLS C257 (3rd generation) (2019–2023), so it shares its key system with the rest of that run, which makes replacement parts easy to source. A 2020 Mercedes-Benz CLS is about 6 years old now. Original fob batteries are near the end of their life at this age, so weak range or a "key not detected" message is often a battery before it is a failed fob. Cars this age are often on their second owner, which is when a single remaining key and a request for a spare tend to show up.

Smart-key cars like the 2020 CLS can be targeted with relay attacks that extend the fob's signal from inside your home, so keep fobs away from exterior walls or in a signal-blocking pouch, and have any missing fob erased from the car.

Key options for the 2020 Mercedes-Benz CLS

• Smart proximity key (push-to-start). Proximity keys bring a security trade-off worth understanding. Because the fob is always listening, thieves with relay equipment can stretch its signal from inside your house to the car in the driveway. Keeping the fob away from exterior walls, or in a signal-blocking pouch, closes that gap, and some fobs offer a sleep mode described in the owner's manual. If a smart key for your 2020 Mercedes-Benz CLS is lost or stolen, programming a replacement is the moment to delete the missing fob from the car's memory. And be wary of used fobs from online sellers: a lot of them are locked to the vehicle they came from and can't be reprogrammed to yours.

How the Mercedes-Benz immobilizer works on the CLS

Mercedes-Benz calls its immobilizer the Drive Authorization System, and for key work it helps to sort the cars into three eras. The oldest models we cover, such as the 2000-2002 E-Class, the last W202 C-Class and the first CLK, use a key with remote buttons in its head and an HU64 two-track blade that turns a conventional ignition lock while the immobilizer checks electronics inside the key. The next era, known in the trade as FBS3 or DAS 3, came to the US on the S-Class and CL around 2000 and spread to nearly every model within a few years. Its key is a fob that plugs into an electronic ignition switch and identifies itself by infrared: chrome-bodied at first, then the familiar black fob with chrome sides. Keyless-Go let many of these cars open and start with the fob left in a pocket. Around 2014 and 2015, Mercedes began moving models to FBS4, and push-button start gradually became standard. FBS4 keys are produced by Mercedes-Benz for one VIN, which is why most newer cars mean a dealer order.

• The C257 shares much of its electronics, key system included, with the W213 E-Class.
• An active Mercedes me connect subscription lets the app open or lock the car from a distance.

Getting a 2020 CLS key from the dealer

Keys for the C257 are made by Mercedes-Benz for one VIN and ordered through a dealer after ID and ownership checks, and they arrive ready to register with the car. We don't make them. We can open a locked CLS without damage, check whether a fob that stopped working only needs a battery, and pull the emergency key so you can lock the car while the order is completed.

C257 keys are ordered by VIN from a Mercedes-Benz dealer; we handle lockouts and fob troubleshooting.

How we help when the key must come from Mercedes-Benz

With every key gone, the era matters again. On many FBS3 cars, we remove the electronic ignition switch, read it on the bench and calculate a new key from the car's own data, with no working key to copy. That takes longer than making a spare, and a few switches or control units won't cooperate, but it often saves a tow to the dealer. For FBS4 cars and for the oldest pre-FBS3 models, the dependable route is a key built by Mercedes-Benz for your VIN and ordered through a dealer after you show ID and proof of ownership. While that order is filled, we can open the car without damage so you can reach documents or belongings, and a dealer can block the lost keys so they no longer start the car.

1. Get you back into the car. If the car is locked, we open it on site without damage, so you can reach the registration, the VIN plate and anything you need inside.
2. Line up the dealer order. We help you gather what the Mercedes-Benz dealer will ask for: the VIN, current registration or title, and photo ID in the owner's name. That avoids a second trip.
3. Keep the car where it is if possible. Ask the dealer whether the key can be programmed with the car in place or whether it needs to be towed in. Some brands deliver a pre-coded key; others must program it at the vehicle.
4. Plan for a spare. Once you have a working key, order a second one. Losing the only key on a dealer-only system is the slowest and most expensive situation to recover from.

Why the 2020 CLS needs a dealer key

Why can't a mobile locksmith simply program a new key for a 2020 CLS? Because the newest security architectures keep the secret part of the process at Mercedes-Benz. The car will only accept a key whose encrypted data was issued for its VIN, and that data comes from the manufacturer through the dealer's parts and service systems. Some owners are told otherwise online; we'd rather tell you plainly before anyone drives out.

What to bring to the dealer

Bring the vehicle registration or title in your name, a matching government photo ID, and the VIN (on the lower driver's side of the windshield and on the door-jamb label). If the car is financed or leased, the dealer may also ask for the lender's paperwork, so call ahead and ask exactly what they need. If any key still works, bring it; adding a key is usually faster than replacing every key.

While you wait for the new key

While the dealer key is on order, protect what you have. If one key still works, keep it indoors and away from the car, and don't hand it to anyone you wouldn't trust with the car itself. If the car is locked with belongings inside, we can open it without damage. If the key has a mechanical emergency blade, ask us about cutting a spare blade by code so you can at least lock and unlock the doors.

What affects the dealer's price for a CLS key

Expect the dealer's quote to include the key itself, a programming or setup charge, and sometimes a separate charge for cutting an emergency blade. If every key is lost, add the cost of getting the car to the dealership. Comparing two dealers is worth a phone call; programming charges vary more than the price of the key.

Avoid doing this twice

Once you have a working key for your 2020 CLS, order a second one while the car's information is already on file. On dealer-only systems, adding a key while one still works is simpler, faster and cheaper than replacing every key after a loss. Keep the spare somewhere you can reach quickly, not in the car, and note where you stored it.

CLS key battery

If a new replacement doesn't bring the fob back, the battery wasn't the problem. Common culprits include a battery holder whose solder joints have cracked from drops, contacts corroded by moisture, worn rubber button pads that no longer reach the circuit, or a board damaged by water. We can test whether the fob is transmitting at all and inspect the board closely. Sometimes a new shell or a resoldered holder solves it; sometimes the fob has to be replaced and programmed. Meanwhile, the car can usually still be started with the fob held at the backup spot described in the owner's manual.

Common Mercedes-Benz key problems

• A weak 12-volt battery can make a Mercedes act as if it has a key problem: the fob isn't recognized, the ignition won't turn, or the doors won't respond. Checking voltage first can save an unnecessary key order.
• Inland Empire summer heat shortens coin-cell life and is hard on fobs left on a sunny dashboard. If a Mercedes key starts responding only at close range, a new battery is the simplest first step.
• The electronic steering lock is a known weak point on the W204 C-Class and the W212 and W207 E-Class. When it fails, the key goes in but won't turn and the dash stays dark, and a new key will not fix it.
• On dash-slot Mercedes models from the mid-2000s to the mid-2010s, a key that slides in but won't turn often points to a worn electronic ignition switch or a weak car battery rather than a bad key. We test both before replacing anything.
• Every Mercedes smart key hides a mechanical emergency key that slides out of the fob. Many owners never notice it until the fob or the car's 12-volt battery dies and the driver's door has to be opened by hand.

Tips from a mobile locksmith

• Be careful with discount fobs from online marketplaces. A listing may match your remote's shape while using a different frequency, chip or FCC ID, and many used smart keys are locked to their original vehicle. If you already bought one, send us the listing or a photo before the visit so nobody pays for a programming attempt that can't work.
• Southern California heat is hard on keys. Fob batteries drain faster, plastic housings turn brittle, and rubber button pads crack when a key spends summer afternoons on a dashboard or in a sunny cup holder. Carry the fob with you or keep it shaded, and replace batteries before summer rather than after they fail.
• Learn your car's dead-fob start method now, in the driveway, rather than in a dark parking lot later. Depending on the make, you hold the fob against the start button or place it in a marked pocket in the console. Also find the hidden keyhole on the driver's door handle and practice using the emergency blade.
• When a key's head cracks or its blade bends, replace it before it fails. A transponder chip can slip out of a split head, and a bent blade can break off inside the ignition or door lock, turning a simple key replacement into an extraction and repair job. Small symptoms are the inexpensive time to act.
• Never hide a spare key or fob on the outside of the car. Magnetic boxes in wheel wells and under bumpers are the first places a thief checks, and with a proximity fob, a hidden key can let anyone open the doors and drive away. Keep the spare at home or with someone you trust.

Proof of ownership

Not every situation fits the simple case, so here's how we handle the common exceptions. For a leased or financed vehicle, a registration that lists you as the registered owner or lessee works with your ID. If you just bought the car, bring the signed title or bill of sale along with your ID. For a company or fleet vehicle, we need written authorization from the business plus the driver's ID. If the car belongs to a family member, the registered owner should be present or provide signed permission and a copy of their ID. Rental vehicles go through the rental company.

Need a 2020 Mercedes-Benz CLS key?

Call Julian's Locksmith at (951) 903-3193 if you're locked out of a 2020 Mercedes-Benz CLS or need help preparing a dealer key order. We'll tell you plainly what we can do on site and what has to go through Mercedes-Benz.