2017 Mercedes-Benz CLS Key Replacement

2017 CLS key specs

The C218 kept a fob that plugs into a dash ignition switch, and Keyless-Go cars use a start button in the same slot that pulls out when needed. The CLS550, CLS400 and CLS63 AMG share the layout. Partway through this generation Mercedes switched from FBS3 to FBS4 keys, and since early and late fobs look almost the same, the VIN is what tells us which one your car has. Each fob contains an emergency key.

What's specific to the 2017 CLS

The 2017 Mercedes-Benz CLS is the sixth of 7 model years in the CLS C218 (2nd generation) (2012–2018), so it shares its key system with the rest of that run, which makes replacement parts easy to source.

At roughly 9 years old, a 2017 Mercedes-Benz CLS has usually seen real wear. Ignition and door cylinders on high-mileage cars wear along with the key, so we cut new keys to factory code rather than copying a worn key. Fob cases crack, buttons wear through and solder joints loosen at this age, so a new shell or a replacement remote often beats repairing the old one. Many have changed hands more than once, so erasing keys you can't account for is worth doing during the visit.

Key options for the 2017 Mercedes-Benz CLS

• Remote head key. A remote-head key puts two separate systems in one piece: a cut blade with a transponder chip that the immobilizer reads, and a small circuit board with buttons that signals the body control module to work the door locks. On a 2017 Mercedes-Benz CLS with this style of key, each side is programmed separately. That explains some confusing failures. If the remote stops working but the car still starts, the problem is usually the battery or the remote board. If the buttons work but the engine won't run, look at the chip side. Knowing which half failed tells us whether you need a repair, a reprogram or a whole new key.
• Smart proximity key (push-to-start). Making a new smart key is mostly a programming job. The fob has to match the vehicle's FCC ID, frequency and chip, and then the keyless system must be told to accept it, normally through the OBD-II port. Depending on the platform, that can mean entering a PIN, waiting through a timed security procedure, or on some newer vehicles, using manufacturer online access. When every key is lost, certain models need a module removed and read on the bench. For your Mercedes-Benz CLS C218 (2nd generation), we'll tell you which of those applies, and if a step is dealer-only, you'll hear it before we drive out. The emergency blade hidden inside the fob is cut by code during the same visit.

How the Mercedes-Benz immobilizer works on the CLS

• The CLS Shooting Brake wagon of this generation was not sold in the US.
• Early and late fobs look nearly identical, so appearance alone won't tell you which key system a car uses.
• A dealer can block a lost key from starting the car.

Programming a 2017 CLS key

On an FBS3 build, we can usually make a spare by reading the ignition switch and calculating the key password from a working fob, and all-keys-lost may be possible with the switch on the bench. On an FBS4 build, keys are produced by Mercedes-Benz for the VIN and ordered through a dealer, and we don't originate them. We check the VIN before quoting, then handle whichever parts of the job are ours.

How we make a Mercedes key depends on that era. FBS3 cars don't learn keys through a simple OBD-II menu. We read the electronic ignition switch, through the diagnostic port when the car allows it or with the switch removed and on the bench, use data from a working key to calculate the key password, and write a new key into one of the switch's free positions. Once written, a Mercedes key is tied to that car, so a used key from another vehicle generally can't be reused. FBS4 keys, found on most models from about 2015 on, are built by Mercedes-Benz for a single VIN and ordered through a dealer, and we don't make them. Keys for the oldest pre-FBS3 cars usually come the same way. Whatever the year, we check your ID and registration, confirm the system by VIN, and tell you before starting which parts of the job are ours.

FBS3 builds can usually get spare keys from us; FBS4 builds need a dealer-ordered key, confirmed by VIN.

Lost every key to your CLS?

1. Gather your documents and the VIN. Find your registration or title and a government photo ID in the same name. Note the VIN, which is printed on the driver's side of the dashboard and usually on your insurance card. If the paperwork is locked in the car, tell us; we'll open the vehicle first and check it there.
2. Get into the vehicle without damage. Entry comes before key-making because we need access to the ignition, the OBD-II port and sometimes the documents in the glove box. We take care with weather stripping, door frames and paint, and we confirm the dash VIN matches your registration before going any further.
3. Originate a new key from the car. With no key to copy, the cuts come from the vehicle itself. We retrieve the key code through manufacturer channels where possible, or decode a door lock with a pick-decoder tool. Then we cut the blade on our code machine and confirm it turns the lock smoothly.
4. Program the key to the immobilizer. Next, the new key is introduced to the car's security system. Many vehicles allow this through the OBD-II port with a PIN or security procedure. Some all-keys-lost cases require reading a module on the bench, and a few platforms only allow dealer programming, which we'll tell you up front.
5. Erase missing keys and add a spare. Once the car starts, we remove the lost keys from memory wherever the system allows, so they can't start the engine if someone finds them. Making a second key during the same visit costs much less than a repeat all-keys-lost call down the road.

Why a spare key pays for itself

• A spare turns a future all-keys-lost emergency into a simple add-a-key job. With one working key in hand, programming is quicker, and the chip or fob can often be paired without decoding locks or reading modules, which keeps the cost of a lost key far lower.
• A spare stored safely at home rescues you from a locked car with the fob sitting on the seat, a key dropped somewhere along a hiking trail, or a fob that stops responding on a busy morning. Keep it indoors, never in a magnetic box under the bumper.
• When you sell or trade in the vehicle, buyers and dealers expect two keys. A missing key can come up during an appraisal or a private-sale negotiation, so having both on hand keeps the conversation about the car, not about what it will cost the next owner to replace one.

Dealer or mobile locksmith?

Price and parts are the other half of the comparison. Dealers typically sell factory keys only and charge their posted service rates for programming. We offer factory keys where it matters and quality aftermarket alternatives where they perform well, and the quote covers cutting, programming and the trip, with nothing tacked on at the end. Timing differs too. Dealer service departments generally keep business hours, while we take automotive calls every day from 6:30 a.m. to 11:30 p.m., which covers early commutes and late evenings. We're closed overnight, and we'll be upfront if your timing means the dealer or a next-day visit is the better plan. Neither option is wrong; the right one depends on your CLS and your schedule.

CLS key battery

If a new replacement doesn't bring the fob back, the battery wasn't the problem. Common culprits include a battery holder whose solder joints have cracked from drops, contacts corroded by moisture, worn rubber button pads that no longer reach the circuit, or a board damaged by water. We can test whether the fob is transmitting at all and inspect the board closely. Sometimes a new shell or a resoldered holder solves it; sometimes the fob has to be replaced and programmed. Meanwhile, the car can usually still be started with the fob held at the backup spot described in the owner's manual.

How the job works

1. Identify the exact key your CLS uses. Every job starts with the VIN, the trim and a look at any key you still have. From those we confirm the keyway, the transponder or smart-key chip, the remote frequency, the FCC ID and the button layout. Two Mercedes-Benz CLS keys that look identical can carry different electronics, so this step keeps the wrong part from ever reaching the car.
2. Verify ownership before any work. California holds licensed locksmiths responsible for knowing whose car they're making keys for. We record your name, the VIN and the plate on a work order. If you aren't the registered owner, you'll need the owner's written authorization along with your own photo ID before we begin.
3. Get the key code or decode the lock. If you still have a working key, we can read its cuts directly and check them against the factory depths for the Mercedes-Benz keyway. A worn key gets corrected back to spec during this step, so the new key turns crisply instead of reproducing years of wear in a fresh piece of metal.
4. Cut the blade on-site. Cutting happens right beside your car. For a smart key, that means the emergency blade hidden inside the fob; for a transponder or remote-head key, it's the main blade you'll use every day. We deburr the cuts and check the fit in each lock so nothing binds or sticks later on.
5. Program the chip, remote or smart key. Programming tells the car's computers that the new key belongs to the vehicle. Transponder chips are added to the immobilizer, remote buttons to the body control module, and proximity fobs to the keyless system. If a step requires dealer-only access on your CLS, you'll have heard that before we arrived, not halfway through the job.
6. Test everything and clear out old keys. The last step is a short walkthrough. We show you how many keys the car now recognizes, point out the dead-fob start method for your vehicle, and hand you an itemized receipt. If a spare makes sense, it's simplest to add it during this same visit while the equipment is already connected.

What affects the price of a CLS key

• Factory or aftermarket parts. Factory keys and fobs carry the manufacturer's part number and usually the highest parts cost. Quality aftermarket keys use compatible electronics at a lower price and work well on many vehicles. We tell you which options we trust for your car, and where an aftermarket version has known range or fit issues, we steer you to OEM.
• All keys lost or adding a key. Adding a key while a working one is in hand is the simpler job. With every key gone, we may have to open the car, decode a lock to originate the cuts, and run a longer programming routine, so all-keys-lost work takes more time and costs more.
• Programming complexity and security access. Two cars with similar-looking keys can program very differently. Newer platforms often guard key programming behind encrypted access or paid credentials, while older systems allow straightforward OBD-II pairing. We check the exact procedure for your VIN before quoting, so the number reflects the real work involved.
• Blade style and cutting. The blade still matters on keyless cars, because the emergency insert has to fit the door lock. Cutting by code is standard for us. Decoding a door lock when no key or code exists adds time, and so does progressing any cuts the door lock doesn't show.

Call (951) 903-3193 with your VIN and the keys you still have, and we'll quote the job before any work starts.

Tips from a mobile locksmith

• Make the spare before you need it. Adding a key while one still works is quicker and less expensive than starting from nothing, and it keeps the simpler programming options available. Good moments are right after buying the car, or as soon as one of your two keys goes missing.
• Learn your car's dead-fob start method now, in the driveway, rather than in a dark parking lot later. Depending on the make, you hold the fob against the start button or place it in a marked pocket in the console. Also find the hidden keyhole on the driver's door handle and practice using the emergency blade.
• When a key's head cracks or its blade bends, replace it before it fails. A transponder chip can slip out of a split head, and a bent blade can break off inside the ignition or door lock, turning a simple key replacement into an extraction and repair job. Small symptoms are the inexpensive time to act.
• If your vehicle has a proximity key, think about where it sleeps at night. A fob hanging by the front door can sit within range of relay equipment used to open and start cars from outside. A drawer deeper inside the house, a signal-blocking pouch, or the fob's own sleep mode reduces that risk considerably.
• Never hide a spare key or fob on the outside of the car. Magnetic boxes in wheel wells and under bumpers are the first places a thief checks, and with a proximity fob, a hidden key can let anyone open the doors and drive away. Keep the spare at home or with someone you trust.

Proof of ownership

Before we cut or program a key for any vehicle, we verify that you have the right to it. Please have two things ready: the current registration or the title, and a government-issued photo ID with a matching name. We also check that the VIN on those documents matches the VIN plate on the dashboard. If the registration is locked inside the car, that's fine; we open the vehicle first, check the paperwork in the glove box, and only then make the key. If something doesn't line up, we stop and sort it out before any key is made.

Need a 2017 Mercedes-Benz CLS key?

Don't wait until the last key disappears. If your Mercedes-Benz CLS is down to one key, or the one you have is falling apart, call (951) 903-3193. We're a licensed California locksmith, license LCO7891, serving Southern California and the rest of the Inland Empire with mobile car key service every day from 6:30 a.m. to 11:30 p.m.