Redlands, San Bernardino County
Need a New Key but Not a New Lock in Redlands?
Short answer: You can't always keep the old lock. If the cylinder is corroded, the bolt is cracked, the latch sticks or the lock is cheap and fused together, replacing it may cost little more than rekeying and will last longer. Julian's Locksmith will tell you honestly which side of that line your lock falls on when we look at it in Redlands.

When people say 'my lock', they usually mean three things at once: the key in their hand, the small cylinder behind the keyhole, and the bolt-and-latch hardware built into the door. Changing a key without replacing the lock means changing the first two and leaving the third alone. The pins inside the cylinder are swapped so a new key fits and the old one doesn't, while the deadbolt, handle, finish and strike plate stay put. For most residential locks in Redlands, that is a short, tidy job. Julian's Locksmith does it at your door with a mobile pin kit and key machine, and we'll tell you honestly if your particular lock is a poor candidate.
What to know first in Redlands
Open a typical Kwikset or Schlage deadbolt and the part that recognizes your key is a brass cylinder about the size of a thumb. Inside it, a plug holds five small chambers, and each chamber has a spring, a driver pin and a key pin. Your key lifts each key pin to a height that lines the pins up at the shear line, letting the plug rotate and retract the bolt. To change the key, we take the plug out, replace the key pins with different sizes that match a new key's cuts, and reassemble. The driver pins, springs, latch, bolt, trim and door are untouched. After that, the old key lifts the pins to the wrong heights and the plug stays locked, while the new key turns smoothly. It's a mechanical change with no wiring, no new door holes and nothing to program, and in Redlands we usually do it right at your door.
How we can help in Redlands
- Deadbolts: new key, same bolt. Double-cylinder deadbolts, keyed on both sides, are rekeyed one cylinder at a time and matched to a single key. They count as two cylinders on the quote. Because they need a key to get out, we also talk through safety: where the key lives, and whether a single-cylinder model would suit the door better.
- Door knobs and levers with keyed entry. A garage-entry or side door that still wears its original key lock is a common find in Redlands. Rekeying those locks is quick, and it shuts out copies that circulated with the previous owner. We also check that the latch retracts fully, since a sticky latch can feel like a bad key.
- Mortise locks in older homes and storefronts. Original mortise hardware in older Redlands homes can be decades old and worth keeping. The cylinders come in standard sizes, so a new one can be fitted if the old one is worn out. We keep the escutcheon, the knob and the key's look, and change only what you need changed.
- Smart locks and keypads with a key override. A new key won't remove old keypad codes or app guests. If a former tenant or partner still has a code, changing the key leaves that door open electronically. While we're there, we show you how to review codes and revoke access in the app.
- Padlocks, cam locks and cabinet locks. Many padlocks, filing cabinets, toolboxes and desk drawers carry small pin or wafer cylinders that can be changed. Some are built for re-pinning, while others cost less than the labor to rekey them. We tell you which you have before starting, so you never pay to rekey something that should simply be replaced.
What's different about Redlands
Foothill and canyon homes in Redlands tend to have outbuildings and long driveways with gates, and wildfire season keeps people thinking about who has access. Rekeying every door and gate in one visit gives you a clean slate. Dust and Santa Ana winds make dry lubrication, not oil, the right choice for locks exposed to the weather. We also check gate latches and padlocks that see the most wind-driven grit.
Student rentals near campus are a revolving door of keys. At lease end, departing roommates keep copies and new tenants arrive. Rekeying the existing locks, rather than replacing them, is the economical way to reset access at each turnover. We keep a record so the next owner or manager can repeat it without guessing. Doing it once a year, before the new lease begins, keeps the process predictable.
Family homes in Redlands accumulate keys: kids, sitters, neighbors, relatives. A rekey resets the lot. We keep the locks you chose and give you a fresh set, then help you decide who truly needs one. It is a sensible habit to rekey when a teenager's friend group changes, a nanny leaves or a child moves out. A single visit can cover the front door, back door, garage entry and side gate together.
Situations this covers
- When a home health aide's contract ends, a family wants the parent's locks changed without fuss. The front door has a newer keypad lock and an older deadbolt. We rekey the deadbolt and the keypad's backup cylinder, update the codes with the family, and leave the parent with one easy-to-grip key and a short note of who holds which code.
- A resident of Redlands loses a key ring at the gym. There's no address on it, but the house key is on there, and she doesn't want to replace a handleset she loves. We rekey the deadbolt and latch to a new key, cut three copies, and the lost ring becomes a set of metal charms with no door to open.
- A landlord with a rental off San Bernardino Avenue gets the unit back from a tenant who left on poor terms and kept one key. The Schlage deadbolts are in good shape, so we rekey both and keep the hardware. The landlord leaves with a short record for the next move-in, and the old key no longer fits.
- A family has handed out the keypad code and the backup key for their smart deadbolt to a dozen people over the years. We rekey the backup cylinder, walk them through clearing old codes in the app and set two fresh ones. The hardware stays, the access list starts over, and the family finally knows exactly who can get in.
Step by step with Julian's Locksmith
- Describe the lock and why the key needs to change. Photos help more than descriptions. Snap the front of each lock, the edge of the door where the latch sits, and any stamp on the cylinder. We can often recognize the lock, say whether it's re-pinnable and quote the visit before we arrive.
- Show that you're allowed to change it. We check photo ID and something linking you to the property, such as a utility bill, deed, lease or business license. Tenants should have the landlord's written okay. We do this on every job, because changing a key is the same as deciding who gets in.
- Inspect the lock and choose rekey, cylinder swap or replace. We test the lock before touching it: key action, bolt throw, latch retraction, strike alignment. A sound lock gets a rekey. A worn or corroded cylinder gets a swap. A cracked or failing lock gets a replacement quote. You see the options and choose.
- Remove the cylinder and re-pin it. We unscrew or release the cylinder, use a plug follower to push the plug out without losing the springs, and swap the key pins for ones that fit the new key. Each cylinder is measured twice. Then it goes back into the lock and the hardware is refitted.
- Test the new key and the working door. We test the new key in each lock, in both directions, with the door open and then closed. We try the old key to confirm it no longer turns. Then we make sure the bolt throws fully into the strike and the latch catches smoothly.
- Hand over keys and check what's left. Gather any old keys and pull them off your rings; they no longer turn anything and only cause confusion. We leave you a note of what we changed and which key type to ask for if you need copies later, so any licensed locksmith can match it.
How we quote the job
- Whether you have a working key. A working key makes a rekey faster, because it lets us operate and release the lock smoothly. If you have none, we may need to open, decode or drill the lock first, which adds time and parts. Tell us on the call and we'll plan the visit around it.
- How many new keys and what type. Keys are cut on site, and each one adds a small amount to the job. Most households want three to five. Restricted or six-pin keys need special blanks and cost more, but copies can't be made at a kiosk, which helps if you've had trouble with stray duplicates.
- Timing, travel and add-on work. Planned visits are easy to schedule. If your key has just been stolen and you need the lock changed soon, tell us at the start so we can give you an honest arrival estimate and bring the likely parts. We quote before any work begins.
Every job gets a clear quote before any work starts. Call (951) 903-3193 with the details and we'll tell you what to expect for your situation in Redlands.
Common errors that cost time and money
- Expecting a rekey to make a weak lock strong. Re-pinning changes who can use the lock, not how well it resists force. A flimsy deadbolt or a short strike screw is still flimsy afterward. For better protection, add a quality deadbolt, a longer strike screw and a reinforced frame.
- Waiting for the next lost key. A key that has gone missing doesn't announce where it is. The sooner you rekey, the sooner a stranger's copy becomes useless. Putting it off for months leaves your doors on a combination someone else may hold.
- Rekeying a lock that is already failing. If the bolt is cracked, the plug is corroded or the latch sticks, new pins won't help. You pay for the rekey and then for a replacement. Have the lock inspected first so the money goes into the right fix.
Practical tips before you call
- Ask what the locksmith found inside. A cylinder might show corrosion, a worn plug or pins that don't match what you expected. A short explanation tells you whether the lock has years left. If a technician can't explain what they saw, ask again.
- Keep a spare with someone trusted. Once the new keys exist, give one to a neighbor or relative and keep another in a lockbox you chose yourself. The best time to arrange backup is the day the new keys exist, not the night you're locked out.
- Photograph the lock before you call. Get the keyhole side, the edge of the door where the latch sits and any name stamped on the cylinder face. Those three photos let us recognize the lock, tell you whether it can be rekeyed and quote the visit before we arrive.
- Time the change with a trigger. After a move, a breakup, a lost ring, a contractor's last day or a tenant's departure, rekey within days, not months. The risk is greatest while old keys are fresh and the people holding them still remember which door they fit.
Service in Redlands
Redlands is about 19 miles from our San Bernardino base, roughly 25 minutes in light traffic via Belmont Ave and Palm Ave to I-215 South. When you call, you get an arrival estimate based on where the technician is and the traffic at that moment.
Homes and businesses just off SR-210 are routine stops for us. Give the suite or unit number and any gate instructions, and say whether the van can park out front or should pull into a side lot.
About Redlands: For roughly 75 years Redlands was a leading navel orange center, and its last packing house, Redlands Foothill Groves, closed in 2023.
| Neighborhoods | Ford Park area, East Redlands toward Crafton and Mentone, Santa Fe Depot District, South Redlands hills, Citrus Plaza area, Lugonia |
|---|---|
| ZIP codes | 92373, 92374 |
| Main routes | I-10, SR-210, SR-38, Redlands Boulevard |
| From our San Bernardino base | about 19 miles via Belmont Ave and Palm Ave to I-215 South, then I-10 East to the Orange Street (SR-38) exit for downtown; SR-210 East through Highland to the San Bernardino Avenue exit for north and east Redlands |
Planning a rekey in Redlands?
Call (951) 903-3193 and tell us how many doors you want on the new key and the brand of the locks if you know it. We'll quote the rekey before any work starts.
Frequently asked questions
Can you change the key on a padlock, mailbox or filing cabinet?
Often, yes. Padlocks with pin cylinders can be re-pinned, cam locks on cabinets and mailboxes can take a new cylinder, and desk and file locks can be swapped or recoded. Postal Service cluster mailboxes are controlled by the Postal Service and not ours to change. We check what you have in Redlands and tell you if replacing is cheaper.
Will the lock look different or need new holes drilled?
No. When we change the key, the lock stays on the door exactly as it is: same handle, finish, bore and screw holes. Nothing needs drilling or filling. The only visible change is a new key. If we swap a cylinder, the face may differ slightly in finish, and we match it as closely as the maker's parts allow.
Can I change the key on a rental?
Check first. Most leases leave locks to the landlord, and some prohibit changes, so ask for permission in writing. If you're the landlord, you can rekey between tenants, which usually beats replacing hardware. California also requires landlords to provide working deadbolts on main entry doors and, in certain situations involving a protective order or similar documentation, to act on lock-change requests (Civil Code sections 1941.3, 1941.5 and 1941.6).
What actually changes inside the lock?
Only the pins in the cylinder. Each chamber holds a key pin, a driver pin and a spring. We swap the key pins for sizes that match your new key, which moves the shear line to a new position. The bolt, latch, springs and mounting parts stay the same. It's a small mechanical change, not a rebuild, and it's why a rekey often costs less than a new lock.
Can I change the key myself?
Sometimes. Kwikset SmartKey locks reset with a small learn tool and a working key, which most owners manage. Conventional locks need a plug follower, replacement pins and a key gauge, and the springs fly if the plug comes out wrong. A DIY kit suits a patient person with matching hardware. If you'd rather not risk a lock that won't turn, call us.
Can you change the key if I have no working key?
Usually yes. We can often open the lock without damage, remove the cylinder and re-pin it, because a rekey doesn't require the old key. If the lock is too stubborn or damaged, we may need to replace the cylinder. We ask about it on the phone, then confirm ownership at the door before opening anything in Redlands.
How far is Redlands from your base?
Redlands is about 19 miles from our San Bernardino base, roughly 25 minutes in light traffic. Arrival time depends on traffic and on the job the technician is finishing, so we give you an estimate on the phone before you commit.
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