2020 Mercedes-Benz Metris Key Replacement

2020 Metris key specs

Metris vans use a Mercedes remote key: the lock and unlock buttons sit in the key body, and the key goes into an ignition lock on the dash and turns to start the engine. Cargo and passenger versions use the same system, so one supplier part number usually covers both, matched by VIN. A fresh battery is the first thing to try when the buttons stop working. Fleets running several Metris vans benefit from keeping at least two keys per van, because replacing the last key is far slower than duplicating a working one.

What's specific to the 2020 Metris

The 2020 Mercedes-Benz Metris is the fifth of 8 model years in the Metris W447 (2016–2023), so it shares its key system with the rest of that run, which makes replacement parts easy to source.

A 2020 Mercedes-Benz Metris is about 6 years old now. Original fob batteries are near the end of their life at this age, so weak range or a "key not detected" message is often a battery before it is a failed fob. Cars this age are often on their second owner, which is when a single remaining key and a request for a spare tend to show up.

Key options for the 2020 Mercedes-Benz Metris

• Remote head key. Remote-head keys look similar across many vehicles, but the electronics inside are not interchangeable. Getting the right one for a Mercedes-Benz Metris means matching the FCC ID and part number printed on the back or inside the case, the operating frequency, which is commonly 315 MHz on US-market cars, the transponder type, and the button layout. A trim with remote start or a power liftgate may use a four- or five-button version where a base trim uses three. We check those details against your VIN and your existing key, if you have one, before cutting the blade. A wrong match can look perfect and still refuse to program.

How the Mercedes-Benz immobilizer works on the Metris

Mercedes-Benz calls its immobilizer the Drive Authorization System, and for key work it helps to sort the cars into three eras. The oldest models we cover, such as the 2000-2002 E-Class, the last W202 C-Class and the first CLK, use a key with remote buttons in its head and an HU64 two-track blade that turns a conventional ignition lock while the immobilizer checks electronics inside the key. The next era, known in the trade as FBS3 or DAS 3, came to the US on the S-Class and CL around 2000 and spread to nearly every model within a few years. Its key is a fob that plugs into an electronic ignition switch and identifies itself by infrared: chrome-bodied at first, then the familiar black fob with chrome sides. Keyless-Go let many of these cars open and start with the fob left in a pocket. Around 2014 and 2015, Mercedes began moving models to FBS4, and push-button start gradually became standard. FBS4 keys are produced by Mercedes-Benz for one VIN, which is why most newer cars mean a dealer order.

• A Mercedes-Benz Vans dealer can order a VIN-coded key once you show ID and proof of ownership or fleet authorization.
• Two working keys per van matter more on Mercedes systems, because copying a working key is far simpler than replacing the last one.
• The Metris was sold in the US for the 2016 through 2023 model years and shares its basic design with the European Vito.

Getting a 2020 Metris key from the dealer

Metris keys are coded to the van through Mercedes' immobilizer system rather than a simple add-a-key routine. In most cases the dependable route is a key ordered from a Mercedes-Benz Vans dealer by VIN. We check your VIN first, since aftermarket coverage for this van depends on its control units, and we can open a locked van, diagnose a remote that stopped working, and help a fleet manager gather the documents the dealer order requires.

Most Metris keys are ordered by VIN from a Mercedes-Benz Vans dealer; we check by VIN and handle lockouts.

How we help when the key must come from Mercedes-Benz

With every key gone, the era matters again. On many FBS3 cars, we remove the electronic ignition switch, read it on the bench and calculate a new key from the car's own data, with no working key to copy. That takes longer than making a spare, and a few switches or control units won't cooperate, but it often saves a tow to the dealer. For FBS4 cars and for the oldest pre-FBS3 models, the dependable route is a key built by Mercedes-Benz for your VIN and ordered through a dealer after you show ID and proof of ownership. While that order is filled, we can open the car without damage so you can reach documents or belongings, and a dealer can block the lost keys so they no longer start the car.

1. Get you back into the car. If the car is locked, we open it on site without damage, so you can reach the registration, the VIN plate and anything you need inside.
2. Line up the dealer order. We help you gather what the Mercedes-Benz dealer will ask for: the VIN, current registration or title, and photo ID in the owner's name. That avoids a second trip.
3. Keep the car where it is if possible. Ask the dealer whether the key can be programmed with the car in place or whether it needs to be towed in. Some brands deliver a pre-coded key; others must program it at the vehicle.
4. Plan for a spare. Once you have a working key, order a second one. Losing the only key on a dealer-only system is the slowest and most expensive situation to recover from.

Why the 2020 Metris needs a dealer key

Some keys can't be made outside the factory network, and the 2020 Metris is one of them. Mercedes-Benz generates the key data on its own servers and ties it to the car's VIN, so a new key is either pre-coded before it ships or programmed at the vehicle with an online session that only authorized dealer equipment can open. Aftermarket tools that handle older Mercedes-Benz models can't complete that handshake on this generation, at least not reliably today. That is a security feature: it is the reason relay and key-cloning thefts are harder on cars like this.

What to bring to the dealer

Before you call the dealer, collect three things: proof of ownership (registration or title), photo ID with the same name, and the 17-character VIN. Write down which keys you still have and whether any of them still start the car. That one detail changes the order, the price and whether the car has to be at the dealership for programming.

While you wait for the new key

Waiting on a factory key can take anywhere from the same day to a week or more, depending on stock. In the meantime, avoid buying a used key online; on dealer-only systems a used key almost never programs to a different car. If you're locked out of the car or need something from inside it, call us; that part is quick and doesn't depend on the dealer.

What affects the dealer's price for a Metris key

Dealer key pricing depends on the key type (a smart key costs more than a basic remote key), whether the car needs to be at the dealership for programming, the dealer's programming or labor charge, and whether a tow is involved because no working key remains. Ask for the total, parts plus programming plus any tow, before you agree, and ask whether ordering two keys at once lowers the per-key cost.

Avoid doing this twice

Once you have a working key for your 2020 Metris, order a second one while the car's information is already on file. On dealer-only systems, adding a key while one still works is simpler, faster and cheaper than replacing every key after a loss. Keep the spare somewhere you can reach quickly, not in the car, and note where you stored it.

Metris key battery

If a new replacement doesn't bring the fob back, the battery wasn't the problem. Common culprits include a battery holder whose solder joints have cracked from drops, contacts corroded by moisture, worn rubber button pads that no longer reach the circuit, or a board damaged by water. We can test whether the fob is transmitting at all and inspect the board closely. Sometimes a new shell or a resoldered holder solves it; sometimes the fob has to be replaced and programmed. Meanwhile, the car can usually still be started with the fob held at the backup spot described in the owner's manual.

Common Mercedes-Benz key problems

• On dash-slot Mercedes models from the mid-2000s to the mid-2010s, a key that slides in but won't turn often points to a worn electronic ignition switch or a weak car battery rather than a bad key. We test both before replacing anything.
• Every Mercedes smart key hides a mechanical emergency key that slides out of the fob. Many owners never notice it until the fob or the car's 12-volt battery dies and the driver's door has to be opened by hand.
• Mercedes keys are written to one car, so a secondhand fob bought online usually can't be programmed to yours. New keys made for your car, or keys ordered by VIN through a dealer, are the options that work.
• Inland Empire summer heat shortens coin-cell life and is hard on fobs left on a sunny dashboard. If a Mercedes key starts responding only at close range, a new battery is the simplest first step.
• A weak 12-volt battery can make a Mercedes act as if it has a key problem: the fob isn't recognized, the ignition won't turn, or the doors won't respond. Checking voltage first can save an unnecessary key order.

Tips from a mobile locksmith

• On any vehicle with a turn-key ignition, keep the key ring light. A heavy cluster of keys, tools and charms swings with every bump and slowly wears the ignition wafers and the key itself. When the key starts to stick or needs a wiggle to turn, deal with it early, before it stops turning entirely.
• Photograph the back of your fob and any key tag that came with the car. The FCC ID, part number and key code printed there make ordering a replacement faster and more accurate. Store the photos somewhere you can reach from any device, not only on the phone that might go missing along with the keys.
• If your vehicle has a proximity key, think about where it sleeps at night. A fob hanging by the front door can sit within range of relay equipment used to open and start cars from outside. A drawer deeper inside the house, a signal-blocking pouch, or the fob's own sleep mode reduces that risk considerably.
• Learn your car's dead-fob start method now, in the driveway, rather than in a dark parking lot later. Depending on the make, you hold the fob against the start button or place it in a marked pocket in the console. Also find the hidden keyhole on the driver's door handle and practice using the emergency blade.
• Never hide a spare key or fob on the outside of the car. Magnetic boxes in wheel wells and under bumpers are the first places a thief checks, and with a proximity fob, a hidden key can let anyone open the doors and drive away. Keep the spare at home or with someone you trust.

Proof of ownership

Before we cut or program a key for any vehicle, we verify that you have the right to it. Please have two things ready: the current registration or the title, and a government-issued photo ID with a matching name. We also check that the VIN on those documents matches the VIN plate on the dashboard. If the registration is locked inside the car, that's fine; we open the vehicle first, check the paperwork in the glove box, and only then make the key. If something doesn't line up, we stop and sort it out before any key is made.

Need a 2020 Mercedes-Benz Metris key?

Call Julian's Locksmith at (951) 903-3193 if you're locked out of a 2020 Mercedes-Benz Metris or need help preparing a dealer key order. We'll tell you plainly what we can do on site and what has to go through Mercedes-Benz.