2017 Mercedes-Benz Metris Key Replacement

2017 Metris key specs

Metris vans use a Mercedes remote key: the lock and unlock buttons sit in the key body, and the key goes into an ignition lock on the dash and turns to start the engine. Cargo and passenger versions use the same system, so one supplier part number usually covers both, matched by VIN. A fresh battery is the first thing to try when the buttons stop working. Fleets running several Metris vans benefit from keeping at least two keys per van, because replacing the last key is far slower than duplicating a working one.

What's specific to the 2017 Metris

The 2017 Mercedes-Benz Metris is the second of 8 model years in the Metris W447 (2016–2023), so it shares its key system with the rest of that run, which makes replacement parts easy to source.

At roughly 9 years old, a 2017 Mercedes-Benz Metris has usually seen real wear. Ignition and door cylinders on high-mileage cars wear along with the key, so we cut new keys to factory code rather than copying a worn key. Fob cases crack, buttons wear through and solder joints loosen at this age, so a new shell or a replacement remote often beats repairing the old one. Many have changed hands more than once, so erasing keys you can't account for is worth doing during the visit.

Key options for the 2017 Mercedes-Benz Metris

• Remote head key. A remote-head key puts two separate systems in one piece: a cut blade with a transponder chip that the immobilizer reads, and a small circuit board with buttons that signals the body control module to work the door locks. On a 2017 Mercedes-Benz Metris with this style of key, each side is programmed separately. That explains some confusing failures. If the remote stops working but the car still starts, the problem is usually the battery or the remote board. If the buttons work but the engine won't run, look at the chip side. Knowing which half failed tells us whether you need a repair, a reprogram or a whole new key.

How the Mercedes-Benz immobilizer works on the Metris

Mercedes-Benz calls its immobilizer the Drive Authorization System, and for key work it helps to sort the cars into three eras. The oldest models we cover, such as the 2000-2002 E-Class, the last W202 C-Class and the first CLK, use a key with remote buttons in its head and an HU64 two-track blade that turns a conventional ignition lock while the immobilizer checks electronics inside the key. The next era, known in the trade as FBS3 or DAS 3, came to the US on the S-Class and CL around 2000 and spread to nearly every model within a few years. Its key is a fob that plugs into an electronic ignition switch and identifies itself by infrared: chrome-bodied at first, then the familiar black fob with chrome sides. Keyless-Go let many of these cars open and start with the fob left in a pocket. Around 2014 and 2015, Mercedes began moving models to FBS4, and push-button start gradually became standard. FBS4 keys are produced by Mercedes-Benz for one VIN, which is why most newer cars mean a dealer order.

• A Mercedes-Benz Vans dealer can order a VIN-coded key once you show ID and proof of ownership or fleet authorization.
• Two working keys per van matter more on Mercedes systems, because copying a working key is far simpler than replacing the last one.
• The Metris was sold in the US for the 2016 through 2023 model years and shares its basic design with the European Vito.

Getting a 2017 Metris key from the dealer

Metris keys are coded to the van through Mercedes' immobilizer system rather than a simple add-a-key routine. In most cases the dependable route is a key ordered from a Mercedes-Benz Vans dealer by VIN. We check your VIN first, since aftermarket coverage for this van depends on its control units, and we can open a locked van, diagnose a remote that stopped working, and help a fleet manager gather the documents the dealer order requires.

Most Metris keys are ordered by VIN from a Mercedes-Benz Vans dealer; we check by VIN and handle lockouts.

How we help when the key must come from Mercedes-Benz

With every key gone, the era matters again. On many FBS3 cars, we remove the electronic ignition switch, read it on the bench and calculate a new key from the car's own data, with no working key to copy. That takes longer than making a spare, and a few switches or control units won't cooperate, but it often saves a tow to the dealer. For FBS4 cars and for the oldest pre-FBS3 models, the dependable route is a key built by Mercedes-Benz for your VIN and ordered through a dealer after you show ID and proof of ownership. While that order is filled, we can open the car without damage so you can reach documents or belongings, and a dealer can block the lost keys so they no longer start the car.

1. Get you back into the car. If the car is locked, we open it on site without damage, so you can reach the registration, the VIN plate and anything you need inside.
2. Line up the dealer order. We help you gather what the Mercedes-Benz dealer will ask for: the VIN, current registration or title, and photo ID in the owner's name. That avoids a second trip.
3. Keep the car where it is if possible. Ask the dealer whether the key can be programmed with the car in place or whether it needs to be towed in. Some brands deliver a pre-coded key; others must program it at the vehicle.
4. Plan for a spare. Once you have a working key, order a second one. Losing the only key on a dealer-only system is the slowest and most expensive situation to recover from.

Why the 2017 Metris needs a dealer key

Why can't a mobile locksmith simply program a new key for a 2017 Metris? Because the newest security architectures keep the secret part of the process at Mercedes-Benz. The car will only accept a key whose encrypted data was issued for its VIN, and that data comes from the manufacturer through the dealer's parts and service systems. Some owners are told otherwise online; we'd rather tell you plainly before anyone drives out.

What to bring to the dealer

Before you call the dealer, collect three things: proof of ownership (registration or title), photo ID with the same name, and the 17-character VIN. Write down which keys you still have and whether any of them still start the car. That one detail changes the order, the price and whether the car has to be at the dealership for programming.

While you wait for the new key

While the dealer key is on order, protect what you have. If one key still works, keep it indoors and away from the car, and don't hand it to anyone you wouldn't trust with the car itself. If the car is locked with belongings inside, we can open it without damage. If the key has a mechanical emergency blade, ask us about cutting a spare blade by code so you can at least lock and unlock the doors.

What affects the dealer's price for a Metris key

Expect the dealer's quote to include the key itself, a programming or setup charge, and sometimes a separate charge for cutting an emergency blade. If every key is lost, add the cost of getting the car to the dealership. Comparing two dealers is worth a phone call; programming charges vary more than the price of the key.

Avoid doing this twice

Once you have a working key for your 2017 Metris, order a second one while the car's information is already on file. On dealer-only systems, adding a key while one still works is simpler, faster and cheaper than replacing every key after a loss. Keep the spare somewhere you can reach quickly, not in the car, and note where you stored it.

Metris key battery

A fob battery rarely dies all at once. The warning signs build: you have to get closer to the car before the doors respond, the dash shows a key battery or key-not-detected message, or the push-button start only works with the fob held near the button. Inland heat speeds that decline, especially for fobs left in a hot cabin or on the dashboard. Keep a spare replacement at home in a cool drawer, sealed in its original package, and buy from a busy store where stock turns over quickly. A cell that sat on a shelf for years may arrive already partly spent.

Common Mercedes-Benz key problems

• The electronic steering lock is a known weak point on the W204 C-Class and the W212 and W207 E-Class. When it fails, the key goes in but won't turn and the dash stays dark, and a new key will not fix it.
• Keyless-Go cars can be targeted by relay thieves who pass the fob's signal from inside a house to the car. Many newer fobs switch off their keyless function after two quick presses of the lock button, and a signal-blocking pouch helps too.
• A weak 12-volt battery can make a Mercedes act as if it has a key problem: the fob isn't recognized, the ignition won't turn, or the doors won't respond. Checking voltage first can save an unnecessary key order.
• Every Mercedes smart key hides a mechanical emergency key that slides out of the fob. Many owners never notice it until the fob or the car's 12-volt battery dies and the driver's door has to be opened by hand.
• The black Mercedes fob with chrome sides takes a CR2025 coin cell, and a small lamp on the fob flashes when you press a button. If the lamp stays dark or the remote stops working, try a fresh cell before ordering a key.

Tips from a mobile locksmith

• Be careful with discount fobs from online marketplaces. A listing may match your remote's shape while using a different frequency, chip or FCC ID, and many used smart keys are locked to their original vehicle. If you already bought one, send us the listing or a photo before the visit so nobody pays for a programming attempt that can't work.
• On any vehicle with a turn-key ignition, keep the key ring light. A heavy cluster of keys, tools and charms swings with every bump and slowly wears the ignition wafers and the key itself. When the key starts to stick or needs a wiggle to turn, deal with it early, before it stops turning entirely.
• If your vehicle has a proximity key, think about where it sleeps at night. A fob hanging by the front door can sit within range of relay equipment used to open and start cars from outside. A drawer deeper inside the house, a signal-blocking pouch, or the fob's own sleep mode reduces that risk considerably.
• When a key's head cracks or its blade bends, replace it before it fails. A transponder chip can slip out of a split head, and a bent blade can break off inside the ignition or door lock, turning a simple key replacement into an extraction and repair job. Small symptoms are the inexpensive time to act.
• Every so often, use the mechanical blade in the driver's door lock. Cylinders that go years without a key can seize from dust and dried grease, and you won't find out until the day the fob dies and the blade is your only way in. A small shot of dry lubricant keeps the lock ready.

Proof of ownership

Not every situation fits the simple case, so here's how we handle the common exceptions. For a leased or financed vehicle, a registration that lists you as the registered owner or lessee works with your ID. If you just bought the car, bring the signed title or bill of sale along with your ID. For a company or fleet vehicle, we need written authorization from the business plus the driver's ID. If the car belongs to a family member, the registered owner should be present or provide signed permission and a copy of their ID. Rental vehicles go through the rental company.

Need a 2017 Mercedes-Benz Metris key?

Call Julian's Locksmith at (951) 903-3193 if you're locked out of a 2017 Mercedes-Benz Metris or need help preparing a dealer key order. We'll tell you plainly what we can do on site and what has to go through Mercedes-Benz.