2018 Mercedes-Benz Metris Key Replacement

2018 Metris key specs

Metris vans use a Mercedes remote key: the lock and unlock buttons sit in the key body, and the key goes into an ignition lock on the dash and turns to start the engine. Cargo and passenger versions use the same system, so one supplier part number usually covers both, matched by VIN. A fresh battery is the first thing to try when the buttons stop working. Fleets running several Metris vans benefit from keeping at least two keys per van, because replacing the last key is far slower than duplicating a working one.

What's specific to the 2018 Metris

The 2018 Mercedes-Benz Metris is the third of 8 model years in the Metris W447 (2016–2023), so it shares its key system with the rest of that run, which makes replacement parts easy to source.

At roughly 8 years old, a 2018 Mercedes-Benz Metris has usually seen real wear. Ignition and door cylinders on high-mileage cars wear along with the key, so we cut new keys to factory code rather than copying a worn key. Fob cases crack, buttons wear through and solder joints loosen at this age, so a new shell or a replacement remote often beats repairing the old one. Many have changed hands more than once, so erasing keys you can't account for is worth doing during the visit.

Key options for the 2018 Mercedes-Benz Metris

• Remote head key. Remote-head keys take a beating. The rubber button pad wears through, the plastic housing splits at the seam, and the blade can snap right at the head after years of being used as a pry tool or hanging from a heavy key ring. When the electronics inside are still healthy, we can often move the circuit board and chip into a new shell and cut a fresh blade to your code, which keeps the existing programming intact. If the board is cracked or water-damaged, a new key is the honest answer. Either way, for your 2018 Metris, we open the old key and show you what's broken before recommending anything.

How the Mercedes-Benz immobilizer works on the Metris

Mercedes-Benz calls its immobilizer the Drive Authorization System, and for key work it helps to sort the cars into three eras. The oldest models we cover, such as the 2000-2002 E-Class, the last W202 C-Class and the first CLK, use a key with remote buttons in its head and an HU64 two-track blade that turns a conventional ignition lock while the immobilizer checks electronics inside the key. The next era, known in the trade as FBS3 or DAS 3, came to the US on the S-Class and CL around 2000 and spread to nearly every model within a few years. Its key is a fob that plugs into an electronic ignition switch and identifies itself by infrared: chrome-bodied at first, then the familiar black fob with chrome sides. Keyless-Go let many of these cars open and start with the fob left in a pocket. Around 2014 and 2015, Mercedes began moving models to FBS4, and push-button start gradually became standard. FBS4 keys are produced by Mercedes-Benz for one VIN, which is why most newer cars mean a dealer order.

• A Mercedes-Benz Vans dealer can order a VIN-coded key once you show ID and proof of ownership or fleet authorization.
• Two working keys per van matter more on Mercedes systems, because copying a working key is far simpler than replacing the last one.
• The Metris was sold in the US for the 2016 through 2023 model years and shares its basic design with the European Vito.

Getting a 2018 Metris key from the dealer

Metris keys are coded to the van through Mercedes' immobilizer system rather than a simple add-a-key routine. In most cases the dependable route is a key ordered from a Mercedes-Benz Vans dealer by VIN. We check your VIN first, since aftermarket coverage for this van depends on its control units, and we can open a locked van, diagnose a remote that stopped working, and help a fleet manager gather the documents the dealer order requires.

Most Metris keys are ordered by VIN from a Mercedes-Benz Vans dealer; we check by VIN and handle lockouts.

How we help when the key must come from Mercedes-Benz

With every key gone, the era matters again. On many FBS3 cars, we remove the electronic ignition switch, read it on the bench and calculate a new key from the car's own data, with no working key to copy. That takes longer than making a spare, and a few switches or control units won't cooperate, but it often saves a tow to the dealer. For FBS4 cars and for the oldest pre-FBS3 models, the dependable route is a key built by Mercedes-Benz for your VIN and ordered through a dealer after you show ID and proof of ownership. While that order is filled, we can open the car without damage so you can reach documents or belongings, and a dealer can block the lost keys so they no longer start the car.

1. Get you back into the car. If the car is locked, we open it on site without damage, so you can reach the registration, the VIN plate and anything you need inside.
2. Line up the dealer order. We help you gather what the Mercedes-Benz dealer will ask for: the VIN, current registration or title, and photo ID in the owner's name. That avoids a second trip.
3. Keep the car where it is if possible. Ask the dealer whether the key can be programmed with the car in place or whether it needs to be towed in. Some brands deliver a pre-coded key; others must program it at the vehicle.
4. Plan for a spare. Once you have a working key, order a second one. Losing the only key on a dealer-only system is the slowest and most expensive situation to recover from.

Why the 2018 Metris needs a dealer key

On the 2018 Metris, the immobilizer and the keyless system trust only keys that Mercedes-Benz's own system has authorized for that VIN. Programming happens through a secure online connection, and the key itself is usually ordered with the car's security data already written to it. Independent locksmith equipment is very capable on most vehicles, but on dealer-only generations like this one the honest answer is that the factory has to be involved. Being upfront about that saves you the cost of a wasted service call.

What to bring to the dealer

Bring the vehicle registration or title in your name, a matching government photo ID, and the VIN (on the lower driver's side of the windshield and on the door-jamb label). If the car is financed or leased, the dealer may also ask for the lender's paperwork, so call ahead and ask exactly what they need. If any key still works, bring it; adding a key is usually faster than replacing every key.

While you wait for the new key

While the dealer key is on order, protect what you have. If one key still works, keep it indoors and away from the car, and don't hand it to anyone you wouldn't trust with the car itself. If the car is locked with belongings inside, we can open it without damage. If the key has a mechanical emergency blade, ask us about cutting a spare blade by code so you can at least lock and unlock the doors.

What affects the dealer's price for a Metris key

Dealer key pricing depends on the key type (a smart key costs more than a basic remote key), whether the car needs to be at the dealership for programming, the dealer's programming or labor charge, and whether a tow is involved because no working key remains. Ask for the total, parts plus programming plus any tow, before you agree, and ask whether ordering two keys at once lowers the per-key cost.

Avoid doing this twice

Once you have a working key for your 2018 Metris, order a second one while the car's information is already on file. On dealer-only systems, adding a key while one still works is simpler, faster and cheaper than replacing every key after a loss. Keep the spare somewhere you can reach quickly, not in the car, and note where you stored it.

Metris key battery

Most fobs for a 2018 Mercedes-Benz Metris open along a small slot in the seam; a coin or a plastic pry tool works better than a screwdriver, which chews up the housing. If the fob hides a mechanical blade, slide it out first, since the case often opens from that gap. Note which side of the old cell faces up, swap in a fresh replacement, and press the halves together until they click all the way around. Handle the new battery by its edges, because skin oil on the faces can hurt contact. In most cases the fob keeps its programming through a battery change, so test lock, unlock and start, and you're done.

Common Mercedes-Benz key problems

• Every Mercedes smart key hides a mechanical emergency key that slides out of the fob. Many owners never notice it until the fob or the car's 12-volt battery dies and the driver's door has to be opened by hand.
• A weak 12-volt battery can make a Mercedes act as if it has a key problem: the fob isn't recognized, the ignition won't turn, or the doors won't respond. Checking voltage first can save an unnecessary key order.
• Keyless-Go cars can be targeted by relay thieves who pass the fob's signal from inside a house to the car. Many newer fobs switch off their keyless function after two quick presses of the lock button, and a signal-blocking pouch helps too.
• The electronic steering lock is a known weak point on the W204 C-Class and the W212 and W207 E-Class. When it fails, the key goes in but won't turn and the dash stays dark, and a new key will not fix it.
• On dash-slot Mercedes models from the mid-2000s to the mid-2010s, a key that slides in but won't turn often points to a worn electronic ignition switch or a weak car battery rather than a bad key. We test both before replacing anything.

Tips from a mobile locksmith

• Be careful with discount fobs from online marketplaces. A listing may match your remote's shape while using a different frequency, chip or FCC ID, and many used smart keys are locked to their original vehicle. If you already bought one, send us the listing or a photo before the visit so nobody pays for a programming attempt that can't work.
• Make the spare before you need it. Adding a key while one still works is quicker and less expensive than starting from nothing, and it keeps the simpler programming options available. Good moments are right after buying the car, or as soon as one of your two keys goes missing.
• If your vehicle has a proximity key, think about where it sleeps at night. A fob hanging by the front door can sit within range of relay equipment used to open and start cars from outside. A drawer deeper inside the house, a signal-blocking pouch, or the fob's own sleep mode reduces that risk considerably.

Proof of ownership

Making car keys is regulated work in California. Locksmiths are licensed and overseen by the Bureau of Security and Investigative Services under the Locksmith Act, Business and Professions Code section 6980 and following, and Julian's Locksmith holds company license LCO7891. Verification protects you more than anyone: a locksmith who will make a key for whoever asks will also make one for someone who wants your car. We record your name, the vehicle and its VIN on a work order, and we politely decline jobs where ownership can't be established. You can look up our license at search.dca.ca.gov.

Need a 2018 Mercedes-Benz Metris key?

Call Julian's Locksmith at (951) 903-3193 if you're locked out of a 2018 Mercedes-Benz Metris or need help preparing a dealer key order. We'll tell you plainly what we can do on site and what has to go through Mercedes-Benz.